Choosing the right in-home care provider is an important decision, and it’s natural to have questions. Below, you’ll find answers to some of the most common questions families have about senior home care, personal care, companion services, 24-hour support, dementia care, and veterans care in Chester County South. This FAQ is designed to help you better understand your options, what to expect, and how to get started with care that supports comfort, safety, and independence at home.
General Questions
What does Assisting Hands Home Care help with?
Assisting Hands Home Care provides non-medical in-home support for seniors, veterans, and other adults who need extra help staying safe, comfortable, and independent at home. Care can include companionship, personal care, help with daily routines, meal preparation, mobility support, and specialized memory care.
Who is home care a good fit for?
Home care can be a good fit for older adults, people recovering from an illness or hospital stay, individuals living with disabilities, and families who need extra support for a loved one at home. It is especially helpful when everyday tasks start to feel harder, but the person wants to remain in familiar surroundings.
Is this medical care or non-medical care?
These services are non-medical. That means caregivers help with daily living, safety, routine support, and companionship, but they do not replace skilled nursing or other medical treatment.
Can care help someone stay independent at home longer?
Yes. The goal of home care is to support independence, not take it away. With the right level of help, many older adults can continue living in the home they know and love while getting assistance with the tasks that have become more difficult.
Home Care Services
What is included in senior home care?
Senior home care can include help with daily activities, companionship, personal care, mobility assistance, meal preparation, medication reminders, and support tailored to the person’s routine and preferences. Care plans are designed to make everyday life safer and easier while preserving dignity.
What are personal care services?
Personal care services involve hands-on help with essential daily tasks such as bathing, dressing, grooming, toileting, transferring, and mobility. This type of care is often the right choice when a loved one needs physical assistance but wants to remain at home.
What is companion care at home?
Companion care focuses on social connection and everyday support. A caregiver can provide conversation, encouragement, meal preparation, light household help, transportation assistance, and a reassuring presence throughout the day.
When does someone need 24-hour home care?
Twenty-four-hour home care is often appropriate when a loved one should not be left alone safely. Families commonly choose this option when there are concerns about falls, nighttime confusion, wandering, frequent bathroom trips, or an overall need for continuous supervision and support.
Do you offer Alzheimer’s and dementia care at home?
Yes. In-home dementia care is designed for individuals living with memory loss who need routine, supervision, safety support, and meaningful engagement. Care is built around familiar surroundings and personalized routines to help reduce stress and support quality of life.
Can caregivers help after a fall, illness, or hospital stay?
Yes. Home care can be especially valuable after a fall, hospitalization, or health setback when someone needs help getting back into a safe daily routine. Support may include personal care, meal preparation, mobility assistance, and monitoring for changes that families should know about.
Veterans Care & Specialized Support
Do you provide home care for veterans?
Yes. Veterans care is available for eligible veterans who need non-medical support at home. Services may include companionship, personal care, mobility help, meal preparation, and assistance with everyday routines.
Are you a VA-approved provider?
Yes. Assisting Hands Home Care of Chester County South states that it is a VA-approved provider of home care services, which can be an important benefit for eligible veterans and their families.
Can you help families understand veteran home care options?
Yes. Families can get guidance as they explore veteran benefits and in-home care options. This can be especially helpful when they are trying to understand what support may be available and how to put dependable care in place.
Caregivers & Trust
How are caregivers screened and trained?
Caregivers are trained specifically for in-home care and are pre-screened before being placed with clients. They have passed background checks and are trained in CPR and First Aid.
Are caregivers bonded and insured?
Yes. The agency states that its caregivers are bonded and insured, which can give families added confidence and peace of mind when bringing support into the home.
How quickly can care begin?
In many cases, qualified help can be placed in the home within 48 hours or less from the initial call. Timing can vary based on care needs and caregiver availability, but the process is designed to move quickly when support is needed.
Will you try to match the caregiver to my loved one’s needs?
Yes. The team works to select the best match from its available caregivers based on the client’s situation, care needs, and overall fit. That thoughtful matching process can make a real difference in comfort and consistency.
Costs, Coverage & Getting Started
How can families pay for home care?
Families often pay for home care in a few different ways, and the website notes that there are four primary ways to pay for care. The best option depends on the person’s situation, benefits, and financial resources.
Do you share pricing information?
The website’s payment page explains that home care costs can vary and discusses general cost ranges for non-medical home care. The best way to get accurate pricing is to call and discuss the type of care, schedule, and level of support needed.
Why choose an agency instead of hiring a private caregiver directly?
Working with an agency can provide added protection and reliability. The website notes that private caregivers may charge less, but agencies typically offer screened caregivers, insurance coverage, and backup support if a caregiver is unavailable.
What areas do you serve in Chester County South?
Service is available throughout Chester County South, including Kennett Square, Unionville, Landenberg, West Chester, Downingtown, Coatesville, Avondale, Oxford, Parkesburg, and Chadds Ford.
How do I get started with care?
Getting started is simple. Families can call the office to discuss their needs, ask questions, and learn about available resources. From there, the team can help guide the next steps and recommend a care plan that fits the situation.
Where is your office located?
The office is located at 148 W State St, Suite 105, Kennett Square, PA 19348, and the office phone number is (610) 871-7444.
