Choosing a home care agency for your loved one is a big decision. Families in Davis and Weber County want trusted, compassionate, and reliable care—but it can be overwhelming to know where to start. To make the process easier, here are ten important questions to ask before choosing the right home care provider.

1. Is the agency locally owned or part of a national chain?

Families often want to know whether care decisions are made locally. At Assisting Hands Davis, we are family-owned, veteran-affiliated, and based right here in Northern Utah.

2. What qualifications do the caregivers have?

Ask about training, certifications, and ongoing education. Our caregivers are CNA-trained, background-checked, and supported by a Certified Dementia Practitioner.

3. Does the agency offer flexible scheduling without hidden fees?

Some agencies require weekly minimums or charge extra on weekends. We provide care without those added costs.

4. Is the agency VA-approved?

Veterans and their spouses may qualify for VA Aid & Attendance benefits. Assisting Hands Davis is VA-approved and can help families through the process.

5. How does the agency ensure quality care?

Ask about supervision, client check-ins, and caregiver support. We conduct regular visits and have a dedicated office team ensuring every client receives personalized care.

6. What specialized services are offered?

From dementia care to respite support, having a range of services helps families plan for changing needs.

7. How is communication handled with families?

You should expect regular updates and accessible staff. Our team is available 24/7 and prioritizes clear, compassionate communication.

8. Are there client testimonials or references available?

Hearing from other families builds trust. We are proud to share reviews and success stories from Davis and Weber County families.

9. What is the agency’s hiring process like?

A strict hiring process ensures high-quality caregivers. We are selective and only bring on compassionate, experienced professionals.

10. What makes this agency different?

Every provider says they care—but the right agency should have unique strengths. Our difference: local ownership, veteran connection, dementia expertise, and flexible, affordable care.

Finding the right home care agency doesn’t have to feel overwhelming. By asking the right questions, families in Davis and Weber County can feel confident they’re choosing the best support for their loved one.