To our Clients, Families and Caregivers
We would like to reassure you that the safety and well-being of our clients and caregivers are our top priority. We continue to care for our clients and enroll new clients in need of our assistance.
We are continuously monitoring and responding to the on-going outbreak of Coronavirus Disease (COVID-19). We want to make sure you are aware of what measures Assisting Hands is taking to continually assure that you stay healthy and safe during this unprecedented time. We are tracking all our client’s families and our caregivers to see if they or a family member have traveled in the last 14 days. If so, we are handling this on a case by case basis based on travel locations. Also, we are tracking to see if they or any family members have any symptoms of being sick at all (not just limited to respiratory symptoms). If a caregiver reports ANY symptom of being sick, they will be asked to stay home while we evaluate their signs and symptoms. We are also tracking to see our caregivers work in other facilities, and/ or hospitals, and monitoring those facilities for any mass outbreaks.
We are encouraging our caregivers to continue to self-monitor by taking their temperature before they go into your homes. Caregivers are also being diligent about hand washing before every shift and throughout their shifts while caring for you. We have a limited number of masks and are deploying them where necessary.
We are striving for preparedness, early identification, and notification. We understand that these are uncertain times and want you to know you are our top priority. We continue to monitor and listen to authorities and work closely with the health care facilities in which we have clients to prepare for our next steps.
Rest assured that we will continue to work hard to deliver the excellence in home care that our clients know to expect from us.
The best way you can support your family and our staff is to be vigilant about your own personal health. If you have any questions, please call us at 301-363-2580. We also encourage you to visit CDC.gov for the latest information.
Beyond the subject of Covid-19, we’ve also included a podcast here, recorded during an interview with the Hospital Warrior: Advocates and Experts. This information concerns the question: Is aging in place right for you? We provide advice on making the complex decision.
Thank you,
Steve and Cathy Lorberbaum and Ellen Hughes Owners of Assisting Hands Home Care serving Montgomery County, MD and Fairfax County, VA.