24 Hour Home Care

24 hour home care means that the caregiver is awake and watching over you every hour of the day. The 24/7 caregiver does not need a separate room in your house and she will be awake for the entirety of her shift. This level of care is necessary for those who are waking several times throughout the night or those who may wander or fall during nighttime hours. In these cases, we have 2 caregivers per 24-hour day, alternating 12-hour shifts, to ensure 24 hours of attentive care.

Every client receives an individualized Plan of Care. It’s our way to ensure you receive the service you need and everyone is prepared for the care that needs to be delivered.

• Step 1: The Initial Call & Meeting:  From the moment you call our office, we begin considering the specific needs of their loved one. On the initial call, we ask questions to form a needs assessment. Then we set up an in-home visit with the family – including the family member who may ultimately benefit from our services. This visit allows us to gather even more information, answer questions and let you know how your loved one can benefit from Assisting Hands providing care.
• Step 2: Certified Nurse Assessment: Our Certified Nurse and Care Coordinator visits each client and/or family member at their place of residence to evaluate condition, discuss options, and develop a Plan of Care.
• Step 3: Plan of Care: We incorporate all the orders and recommendations from your physicians, case managers, healthcare providers and our own initial assessment in order to develop an effective Plan of Care. This plan will describe all the services required, the proposed frequency, cost of each service, potential equipment and supplies needed and the possible payment sources.
• Step 4: Caregiver Matching and Assignment: Every time a new caregiver is assigned to a client, he or she receives a copy of the plan of care and discusses it with a nurse or care manager. By looking at the whole situation, we’re better able to provide your client with the best caregiver possible. Of course, if there are ever any concerns about a specific caregiver, we can search for and provide a replacement in very little time.
• Step 5: Ongoing Management and Check-Ins: Plans of care are continuously updated, as a consequence of supervisory visits, experience accumulated on the case by our caregivers, and interactions with the client, healthcare professionals or family members. Every update is shared with all caregivers assigned to a client, and case managers follow up with individual aides to ensure adherence to the updates.

• Assisting Hands is a Licensed Health Agency.
• Caregivers must pass strict in-person test and interview by one of our nurses (not online!)
• Caregivers must meet the following criteria:
  • Possess a current Home Health Aide Certificate and Certified Nursing Assistant license
  • Pass a Background Check
  • Show negative TB test or produce a chest x-ray
  • Complete In-House Assisting Hands training and pass our testing process
  • Pass a job history verification and reference screening process
• Caregivers are Insured and Bonded
  • General Liability Insurance
  • Professional Liability Insurance
  • Workman’s Compensation Insurance
  • Unemployment Insurance
  • Crime/Theft Insurance
• Caregivers will also have Social Security & Federal Taxes deducted from their paychecks
• Caregivers will receive supervision by one of our Nurses
• Assisting Hands can arrange for back up coverage.  In the event that a Caregiver is unavailable for a scheduled appointment with a Client

When considering live in home care or 24 hour home care, perhaps the most important thing is compatibility between the caregiver and your loved one. We are here to be patient and place the perfect, courteous and respectful caregiver that can become a true companion.

For more information about our Caregivers, learn more about how we select the caregivers we employ.

24 hour home care means that the caregiver is awake and watching over you every hour of the day. The 24/7 caregiver does not need a separate room in your house and she will be awake for the entirety of her shift. This level of care is necessary for those who are waking several times throughout the night or those who may wander or fall during nighttime hours. In these cases, we have 2 caregivers per 24-hour day, alternating 12-hour shifts, to ensure 24 hours of attentive care.