A few years ago, I was thrust into the role of caregiver for both my mother and grandmother almost overnight. After calling several in-home care providers, I was beyond confused and overwhelmed. Meanwhile, the demands of caring for two of the mot special people in my life were growing exponentially.
Thankfully, I found Assisting Hands of Potomac! Steve immediately made me feel at ease, and after our initial conversation I was confident – with him and his team as my partner going forward – that I found the ideal solution for my complex in-home care needs. Steve is a genuine, compassionate, creative professional who is always eager to go above and beyond the call of service.
Importantly, Steve and his team’s extensive knowledge and experience was incredibly valuable in ensuring my family was properly positioned to receive the maximum benefits associated with several insurance policies purchased by my Grandmother to off-set some long-term care expenses. Our care plans were executed by an amazing team of professional in-home caregivers and updated to properly reflect our changing needs over time.
I am proud to share that in every sense, we consider all of our caregivers an extension of our family. I sleep well at night, and highly recommend Assisting Hand to anyone in need of a true partner and champion for your loved ones in need.
We so appreciated your wonderful presentation about your “El Camino” journey. I am ready to take the trek myself! I know the guys enjoying learning about the experience. One of them mentioned that your public speaking abilities were close to Michele Obama’s! We are glad to know about Assisting Hands Home Care and will keep your info in our resource booklet for our families.
“I am extremely pleased with the services provided by Assisting Hand Home Care. They do everything we request and even go above and beyond our requests. I’m so thrilled that they can keep my mom active and engaged. They take her out to lunch occasionally and make sure she’s around people. Thanks so much. I will definitely refer Assisting Hands Home Care to other that might need their services.”
“The services we’ve received from Assisting Hands Home Care have been terrific. Working with someone who has Alzheimer’s can be challenging. It’s difficult to find a balance between the care that is necessary and that which my mother will tolerate. My family is very grateful that your caregivers do everything they can to find that balance.”
“During a horrific time, Assisting Hands Home Care really came to the rescue. Our mom needed a safe, loving environment and excellent caregivers while my brother and I looked into various assisted living centers. I got the name of your business from a friend and you responded immediately. The care givers you sent were wonderful people who took great care of mom. From the very beginning we were able to set up systems to keep us informed. We worked off a calendar and communicated with each other on a regular basis. The caregivers not only looked after mom but they were very kind, very conscientious and tremendously helpful at a very critical time. Under their care, my mom was happier and healthier than she had been for a while. And my brother and I were able to spend the time to find the right assisted living center for mom. I’ve told several people about your company and will continue to refer people to AHHC. Thanks so much.”
“In June 2015, we had an exceptionally positive experience with Assisting Hands Home Care. When a friend, residing in an assisted living facility, wanted to go to Annapolis for an engineering meeting, involving an overnight stay, I needed someone to help him. We called on Assisting Hands and they sent a very capable caregiver who transported my friend, stayed with him in his room and made sure his needs were met while he and I attended this meeting. Assisting Hands did a very great job at a very reasonable cost. My friend was extremely happy given that it had been two years since he was well enough to attend.
We certainly plan to use the services of Assisted Hands in the future.
Very truly yours,”
“The assistance we got from Assisting Hands Home Care was terrific. We were thrilled to death with our caregivers, H and C, who worked with us for about 6-7 months. If I had any suggestion for you, it would be to pair these two caregivers together whenever you can, as they covered for each other, saving us time when schedules had to be rearranged. Your caregivers even made an effort to overlap times so that they could work together to give Mom the personal attention she needed for bathing. They truly are great human beings. I can’t say enough about the organization. You are attentive and responsive. There was always someone on the phone when I needed to contact you. We were very pleased. Thanks so much for your attention during this difficult time.”
“Assisting Hands Home Care was very responsive. In this case it involved a friend who needed help when things got out of control quickly following surgery. Steve Lorberbaum was very responsive. And I don’t think we were easy clients! My friend had some problems following surgery and needed someone to care for her. When I would call Assisting Hands during this time, Steve always had our back. He was very respectful of her and at the same time he made sure she was taken care of very well. When I called AHHC, I always got an answer or an immediate call back. And eventually, as the situation improved, AHHC was very helpful as we scaled back the help needed from 24 hours to a few hours each day. At one point, thanks to Assisting Hands, they also found an alternative form of travel when my friend had to make an appointment. Even better, the person who transported my friend was also able to stay with her during the appointment. It was nice that I could call on AHHC and options were available.”
“Our situation was different. We had a friend who needed care urgently and so we contacted your company, Assisting Hands Home Care, looking for help in the evening and meeting the very next morning! We are truly grateful and completely satisfied with the outstanding services that you provided in the hospital and hospice facility. In fact, Steve and Assisting Hands Home Care felt like a lifesaver! The nurse and caregivers were wonderful. You listened attentively and had patience with our questions and promptly assessed our needs to take care of the issues, explaining our options and then checking back with us to see how things were going. We will always appreciate the professional services you provided and the compassionate care given to our friend. We will highly recommend your company to others in need.”
“We worked with Assisting Hands Home Care starting in December of 2014. We needed help with family friends that we’ve known for years. As they got older, it was harder for them to care for themselves. The wife was deaf, the husband had gone blind. We were helping them but it was necessary for us to find additional support. Over several months, Assisting Hands Home Care sent caregivers to provide companionship a few days a week. These caregivers helped with cleaning, preparing dinner, taking them for walks, shopping and laundry. They made sure medications were taken as needed. If schedules changed or a car broke down, we only needed to call you and you helped us out. It was a great relief to have extra help and to know that these lovely neighbors were safe. Thanks for your help.”
“Assisting Hands is wonderful. Ellen and Nicole are great to work with and have made being a ‘stay at home daughter’ a little easier. They treat all that are involved with dignity and respect. Ellen and Nicole treat you like family.”
“I highly recommend Assisting Hands for any home care needs you may have. My experience has been super positive and their caregivers are wonderful, both caring and competent. Since we had a stroke in our family we have had to use a number of home care providers based on the stage of recovery we were in. This company is our favorite. It can be hard to find the right business to provide these type of services but look no farther you have found the best. I think the owner sets the tone because I have found her and her staff to be very willing to address my concerns and make sure that my experience was 5 star.”