{"id":255,"date":"2016-10-21T09:43:31","date_gmt":"2016-10-21T09:43:31","guid":{"rendered":"http:\/\/assistinghands.com\/68\/?page_id=255"},"modified":"2026-08-20T11:37:57","modified_gmt":"2026-08-20T15:37:57","slug":"about","status":"publish","type":"page","link":"https:\/\/assistinghands.com\/68\/massachusetts\/bostonnw\/about\/","title":{"rendered":"About Us"},"content":{"rendered":"

About Us<\/h2>\n<\/div>
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Assisting Hands Home Care\u00ae grew out of a desire to provide seniors, and others needing non-medical assistance at home, with the option that most people prefer \u2013 to remain independent, safe and comfortable in their own homes.<\/p>\n<\/div>

Get Started<\/span><\/a><\/div>\n<\/div><\/div><\/div><\/div>

Who We Are<\/h2>\n<\/div>
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Assisting Hands\u00ae is a home care franchise company that emphasizes exceptional customer service and highly personalized in-home care to meet the needs of our clients.<\/p>\n

The founder of Assisting Hands Home Care\u00ae is Dr. Gail Silverstein, who has more than 25 years of experience coordinating and leading health care programs in both the public and private sector. It was Gail\u2019s understanding of the health care industry, along with the personal experience of trying to find assistance for her father at home, that led her to realize there was a serious gap in services. Out of this need, Assisting Hands\u00ae was launched \u2013 to provide a better alternative for seniors, disabled and others needing a little extra support and assistance to stay home!<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Our Mission Statement<\/h2><\/h2><\/div>

To offer our clients personalized non-medical support services in their homes, assisting seniors, disabled and others needing assistance to maintain quality of life. Our services support the individual\u2019s choices and preferences in order to maintain their dignity and independence. We assist clients in a spirit of concern for their welfare, gaining satisfaction and a sense or pride for the value that we add to their lives.<\/p>\n<\/div><\/div><\/div>

Our Core Purpose<\/h2>\n<\/div>
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To provide exceptional home care that enriches the lives of our clients and provides peace of mind for their families.<\/p>\n<\/div><\/div><\/div><\/div><\/div>

Exceptional Care from an Exceptional Agency<\/h2><\/div>

At Assisting Hands \u2013 Boston Northwest, we\u2019ve pioneered the Thriving At Home<\/strong> approach to caregiving. Thriving At Home<\/strong> is designed to offer our clients the very finest personalized non-medical home care, enabling them to live safely and comfortably in their own homes. Life\u2019s natural events \u2013 aging, illness, or disabilities \u2013 can make independent living challenging.<\/p>\n

That\u2019s where our Thriving At Home<\/strong> approach sets us apart. We deliver exceptional home care that enriches the lives of our clients and provides peace of mind for their families.<\/p>\n<\/div>

THRIVING AT HOME<\/span><\/a><\/div><\/div><\/div>
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Employment<\/p>\n<\/div>

OPPORTUNITIES<\/strong><\/p>\n<\/div>

APPLY NOW<\/span><\/a><\/div><\/div><\/div>
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Our Home Care<\/p>\n<\/div>

SERVICES<\/strong><\/p>\n<\/div>

LEARN MORE<\/span><\/a><\/div><\/div><\/div>
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Sign up for the<\/p>\n<\/div>

NEWSLETTER<\/b><\/p>\n<\/div>

SIGN UP<\/span><\/a><\/div><\/div><\/div>
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Schedule an<\/p>\n<\/div>

APPOINTMENT<\/strong><\/p>\n<\/div>

CONTACT US<\/span><\/a><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\n

Why Choose Assisting Hands?<\/h2>\n<\/div>
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In addition to providing award-winning support for folks with cognitive conditions like Alzheimer\u2019s\/dementia or Parkinson\u2019s Disease, we are experts at preventing hospital stays.<\/p>\n

Preventing hospitalizations<\/a>, and keeping individuals out of the hospital is critically important. Particularly during the pandemic, and also now \u2013 no one wants to spend time in the hospital. A key metric that measures our performance is our Hospital Readmission Rate \u2013 which we are quite proud of, and we have been recognized for having one of the lowest readmission rates in the country for non-medical home care \u2013 in the low single digits.<\/p>\n

On average, nearly one in 5 Medicare patients goes back to the hospital within just 30 days after a previous discharge. Meaning that our likelihood of going back to the hospital is significantly increased after having just come out of the hospital. We probably all know friends or elderly relatives who have been in the hospital recently\u2026extra support and attention are needed right after a discharge to ensure a return trip can be avoided.<\/p>\n

At Assisting Hands, we employ our unique Thriving at Home<\/i><\/a> approach to preventing hospital stays. This ensures our clients get help when needed, but our philosophy is to maintain our client\u2019s independence. If we can help our clients only where they need the help and encourage them to do as much as they can, then they will continue to do much more on their own. Our strong communications and extensive Caregiver training also bolster the Thriving at Home approach, which is all captured in a book I wrote during the pandemic called: Thriving at Home \u2013 A Handbook for Preventing Hospital Stays.<\/p>\n<\/div><\/div><\/div>

BBB Accredited Since 2025<\/h2>\n<\/div>
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Assisting Hands Home Care \u2013 Boston Northwest is a proud BBB Accredited Business<\/a>, a distinction that isn\u2019t handed out automatically \u2014 it reflects a real commitment to honest advertising, transparent business practices, and accountability to the people we serve.<\/p>\n

For families across the Boston Northwest area, that means an added layer of confidence when choosing who cares for the people they love most. It\u2019s just one more way we work every day to earn the trust our community places in us.<\/p>\n

See what our BBB accreditation means for your family \u2192<\/strong><\/a><\/p>\n<\/div><\/div><\/div>

\"Boston<\/a><\/span><\/div><\/div><\/div><\/div><\/div>\n
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How Can We Help?<\/h1><\/div><\/div><\/div>
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I\u2019m Looking for Home Care Services<\/h2><\/div><\/div><\/div>
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I\u2019m Seeking a Job \/ Employment<\/h2><\/div><\/div><\/div><\/div><\/div>\n

Contact Us<\/h2><\/div>

At Assisting Hands Home Care, we\u2019re here to support you and your loved ones every step of the way. Whether you have questions about our services, need help with a personalized care plan, or want to learn more about becoming a caregiver, we\u2019re just a call or email away.<\/p>\n

Our friendly and knowledgeable staff are ready to assist you with any inquiries and provide the information you need to make informed decisions about home care.<\/p>\n

Visit our office or reach out to us via phone or email to discuss how we can best meet your needs. We look forward to partnering with you to ensure the highest quality of care for your family. Your peace of mind and satisfaction are our top priorities, and we are committed to delivering exceptional service and support. Contact Assisting Hands Home Care today and let us help you navigate your home care journey.<\/p>\n<\/div>

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