{"id":4875,"date":"2023-06-19T02:12:01","date_gmt":"2023-06-19T02:12:01","guid":{"rendered":"https:\/\/assistinghands.com\/72\/?page_id=4875"},"modified":"2024-01-11T18:57:57","modified_gmt":"2024-01-11T18:57:57","slug":"homecare-faqs","status":"publish","type":"page","link":"https:\/\/assistinghands.com\/72\/illinois\/winnetka\/homecare-faqs\/","title":{"rendered":"Homecare FAQs"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols offset_small\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\">[vc_custom_heading text=&#8221;FAQs&#8221; font_container=&#8221;tag:h2|text_align:center&#8221; google_fonts=&#8221;font_family:Oswald%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal&#8221;]<div class=\"w-separator type_default size_medium thick_1 style_solid color_border cont_none\"><span class=\"w-separator-h\"><\/span><\/div><div class=\"wpb_text_column \"><div class=\"wpb_wrapper\">\n<h2><span style=\"font-weight: 400;\">1.What are the benefits of working with a home care agency?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">When a loved one needs care, there\u2019s a sense of urgency for many families. Finding a reliable and trustworthy caregiver to come into your home is not easy, but an agency can take the guesswork out of the process. Assisting Hands Home Care in Glenview hires and screens all of our caregivers. When we find the right caretaker match for a client, it gives all family members peace of mind knowing that they or their loved one is in good hands.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Additional benefits of working with a home care agency include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Concierge service: <\/b><span style=\"font-weight: 400;\">At Assisting Hands, we screen and vet caregivers for you, working daily to recruit and train the best. Given our experience and background, we\u2019re equipped to find caregivers that fit best with your family\u2019s needs.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Backup care:<\/b><span style=\"font-weight: 400;\"> If a caregiver is unable to show up to their scheduled shift, home care agencies will find a replacement so families can rest assured they\u2019ll always have coverage.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Specialized care<\/b><span style=\"font-weight: 400;\">: Home care agencies offer caregivers who are trained to work with patients with <\/span><a href=\"https:\/\/assistinghands.com\/72\/illinois\/winnetka\/services\/alzheimers-dementia-care\/\"><span style=\"font-weight: 400;\">Alzheimer\u2019s<\/span><\/a><span style=\"font-weight: 400;\">, Parkinson\u2019s and other conditions that require additional skills or limit mobility.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Streamlined billing:<\/b><span style=\"font-weight: 400;\"> Home care agencies will handle the payroll, taxes, and employment verification for each caregiver.<\/span><\/li>\n<\/ul>\n<p><b>Personal injury protection:<\/b><span style=\"font-weight: 400;\"> Our caregivers are insured and bonded, which protects against theft from the patient and any injuries incurred by the caregiver. Agency caregivers are also eligible for worker\u2019s compensation, whereas private caregivers are not, requiring the family to pay for damages in the event of injury.<\/span><\/div> <\/div> <div class=\"wpb_text_column \"><div class=\"wpb_wrapper\">\n<h2><span style=\"font-weight: 400;\">2. Why is there a difference in price between private caregivers and agencies?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">The added benefits of working with a home care agency are the reason for the price differential. Though the cost of a private caregiver is typically about 20-30% less than working with an agency, families must take on additional work including training, hiring, and handling payroll \u2014\u00a0and that all comes<\/span><i><span style=\"font-weight: 400;\"> after<\/span><\/i><span style=\"font-weight: 400;\"> the challenging process of finding\u00a0 a\u00a0 trustworthy, reliable caregiver.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All of our caregivers are Assisting Hands employees, meaning they\u2019re prescreened, trained, and on our payroll. The less footwork required, the sooner you\u2019ll find care for your loved one.<\/span><\/div> <\/div> <div class=\"wpb_text_column \"><div class=\"wpb_wrapper\">\n<h2><span style=\"font-weight: 400;\">3. Do Assisting Hands caregivers receive specialized training?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Absolutely! O<\/span><span style=\"font-weight: 400;\">ngoing professional development is part of our commitment to elevating the profession of caregiving.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our caregivers are required to go through annual training that covers specialized care for many conditions including <\/span><span style=\"font-weight: 400;\">strokes, Parkinson&#8217;s,<\/span><span style=\"font-weight: 400;\"> and dementia. <\/span><span style=\"font-weight: 400;\">Caregiving is a holistic profession, and to that end, training sessions also include topics like death and dying. A Certified Dementia Practitioner oversees each training program, offering insight into both the physical and emotional needs of dementia clients.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">All our caregivers are trained to handle numerous daily tasks, including:\u00a0<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Manage personal care, bathing and toileting\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Assist with ambulation and transfers\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Manage emergencies and provide emergency care\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Detect and report abuse\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Identify the signs of a stroke <\/span><\/li>\n<\/ul>\n<\/div> <\/div> <div class=\"wpb_text_column \"><div class=\"wpb_wrapper\">\n<h2><span style=\"font-weight: 400;\">4. Do you adhere to health guidelines and requirements?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Assisting Hands Home Care is licensed through the Illinois Department of Public Health. This means that you automatically get insurance and protections, including:\u00a0<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Compliance\u00a0 with IDPH guidelines regarding caregiver training, intake procedures, supervision, and scope of care.\u00a0<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">A professional Coordination Team<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Concierge Services such as backup care, coordination of care plan updates to staff, and streamlined billing and payment options. <\/span><\/li>\n<\/ol>\n<\/div> <\/div> <div class=\"wpb_text_column \"><div class=\"wpb_wrapper\">\n<h2><span style=\"font-weight: 400;\">5. How do Assisting Hands caretakers help support family caregivers?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">A family caregiver can provide\u00a0 temporary relief and help their loved ones save\u00a0 money on the cost of patient care. While giving your time and energy\u00a0 is noble and provides comfort and familiarity for the care recipient,\u00a0 there are also disadvantages.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Family caregivers are prone to stress, and often make personal sacrifices due to the high demands of the job. This can also be detrimental to their mental and physical health. To avoid burnout, it\u2019s okay to ask for help.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">There are many options available. Choosing <\/span><a href=\"https:\/\/assistinghands.com\/72\/illinois\/winnetka\/services\/respite-care\/\"><span style=\"font-weight: 400;\">respite care services<\/span><\/a><span style=\"font-weight: 400;\">, in which a caregiver will share the responsibilities of caring for the loved one, can create a healthy balance and be a good middle ground. <\/span><\/div> <\/div> <div class=\"wpb_text_column \"><div class=\"wpb_wrapper\">\n<h2><span style=\"font-weight: 400;\">6. What is the difference between home care and home health care?<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Home care and home health care have different scopes of service. The primary difference is that home <\/span><i><span style=\"font-weight: 400;\">health<\/span><\/i><span style=\"font-weight: 400;\"> care includes medical care assistance, while home care involves a number of non-medical services that make care recipients feel more comfortable and safe in their homes.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The scope of services covered by <\/span><b>\u00a0home care<\/b><span style=\"font-weight: 400;\"> include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Personal care, such as feeding, bathing, incontinence care, and personal hygiene maintenance<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Senior transportation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Meal preparation<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Light housekeeping<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Transferring for clients who are unsafe to move on their own<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">The scope of services covered by\u00a0 <\/span><b>home health care<\/b><span style=\"font-weight: 400;\"> include:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Injections<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Blood testing<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Medication management<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Wound care<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">When you contact Assisting Hands for your initial assessment, one of our experts can help determine which type of care is the best fit for your loved one. <\/span><\/div> <\/div> <div class=\"wpb_text_column \"><div class=\"wpb_wrapper\">\n<h2><span style=\"font-weight: 400;\">7. Do you accept long-term care insurance?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">For some of our clients, long-term care insurance is\u00a0 the best option when paying for home care. If you think long-term care insurance is a possibility, start by reviewing your policy to see if you have a home care benefit.\u00a0\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Our agency has experience working with the major LTC companies including Genworth, John Hancock, and C.N.A., among others. Our office team submits care notes and invoices weekly, so you can receive timely reimbursement for your services.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Make sure you\u2019re familiar with the policy holder\u2019s coverage limits and the costs your policy covers. Some insurance companies require an elimination period of one to three months after receiving assistance before families are allowed access to funds, so make sure your timing is correct.<\/span><\/div> <\/div> <div class=\"wpb_text_column \"><div class=\"wpb_wrapper\">\n<h2><span style=\"font-weight: 400;\">8. Do you offer special provisions for Veterans?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Assisting Hands is proud to be a preferred provider for the VA. Care is an important responsibility, and we take our role as a community provider very seriously. Contact your TK to find out more about your\u00a0 eligibility.<\/span><\/div> <\/div> <div class=\"wpb_text_column \"><div class=\"wpb_wrapper\">\n<h2><span style=\"font-weight: 400;\">9. Will I always have the same caregiver?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Our goal is to provide as much consistency as possible. While we cannot always guarantee that your loved one will have the same caregiver, we can assure you that our team will communicate any changes to your family as soon as possible. You will not have to worry about someone new showing up to your home without being notified first by one of our team members.<\/span><\/div> <\/div> <div class=\"wpb_text_column \"><div class=\"wpb_wrapper\">\n<h2><span style=\"font-weight: 400;\">10. Can I get a report about what the caregivers are doing?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Yes! We have an online portal where families can view caregiver notes, invoices, and upcoming caregiver schedules. We value transparency and clarity in all we do.\u00a0 <\/span><\/div> <\/div> <div class=\"wpb_text_column \"><div class=\"wpb_wrapper\">\n<h2><span style=\"font-weight: 400;\">11. Can you review your screening, training and protection policy one more time?\u00a0<\/span><\/h2>\n<p><span style=\"font-weight: 400;\">Assisting Hands Home Care is licensed through the Illinois Department of Public Health. The added value of a home care agency include the following:<\/span><\/p>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Illinois Department of Public Health Licensing<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Complies with IDPH guidelines regarding caregiver training, intake procedures, supervision, scope of care, etc.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Caregivers are Legal Employees<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">At Assisting Hands all caregivers are our employees. We cover appropriate employment taxes &amp; make sure we comply with laws regarding overtime, benefits, etc.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Insurance<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Assisting Hands is responsible for holding liability and workers\u2019 compensation insurance. Although caregivers work in your home, we are responsible for the work they do.<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Professional Coordination Team<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">All of our staff are Certified Dementia Practitioners.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Expertise in hiring and match caregivers with client needs<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Monitor caregiver arrival, departure, and care notes<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Quarterly visits to assure quality of care<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Easy billing and printed invoices to submit for tax purposes<\/span><\/li>\n<\/ol>\n<\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Concierge Service<\/span>\n<ol>\n<li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">Changes are common in home care. Our care team can adjust to changes seamlessly. Your loved one may require more care after a hospitalization or less care on their road to recovery. Our Assisting Hands team can ensure that the management is off your plate and in our hands.\u00a0 Think of us as your concierge for home care services.<\/span><\/li>\n<\/ol>\n<\/li>\n<\/ol>\n<\/div> <\/div> <\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"[vc_custom_heading text=\"FAQs\" font_container=\"tag:h2|text_align:center\" google_fonts=\"font_family:Oswald%3A300%2Cregular%2C700|font_style:400%20regular%3A400%3Anormal\"] 1.What are the benefits of working with a home care agency? When a loved one needs care, there\u2019s a sense of urgency for many families. Finding a reliable and trustworthy caregiver to come into your home is not easy, but an agency can take the guesswork out of the process. Assisting Hands Home Care in Glenview...","protected":false},"author":16,"featured_media":0,"parent":758,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-4875","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Homecare FAQs - Assisting Hands - Glenview<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/assistinghands.com\/72\/illinois\/winnetka\/homecare-faqs\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Homecare FAQs - Assisting Hands - Glenview\" \/>\n<meta property=\"og:url\" content=\"https:\/\/assistinghands.com\/72\/illinois\/winnetka\/homecare-faqs\/\" \/>\n<meta property=\"og:site_name\" content=\"Assisting Hands - 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