{"id":3925,"date":"2019-06-28T08:08:32","date_gmt":"2019-06-28T08:08:32","guid":{"rendered":"http:\/\/assistinghands.com\/8\/?page_id=3925"},"modified":"2020-01-15T17:32:19","modified_gmt":"2020-01-15T17:32:19","slug":"about","status":"publish","type":"page","link":"https:\/\/assistinghands.com\/8\/illinois\/chicagoland-naperville\/about\/","title":{"rendered":"About Us"},"content":{"rendered":"<section class=\"l-section wpb_row height_medium\"><div class=\"l-section-h i-cf\"><div class=\"g-cols offset_small\"><div class=\"vc_col-sm-12 wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"wpb_text_column  content-float\"><div class=\"wpb_wrapper\">\n<p style=\"text-align: center\"><strong><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6301\" src=\"http:\/\/assistinghands.com\/8\/wp-content\/uploads\/sites\/31\/2019\/10\/jen_small.jpg\" alt=\"home care agency owners\" width=\"250\" height=\"250\" srcset=\"https:\/\/assistinghands.com\/8\/wp-content\/uploads\/sites\/31\/2019\/10\/jen_small.jpg 250w, https:\/\/assistinghands.com\/8\/wp-content\/uploads\/sites\/31\/2019\/10\/jen_small-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-6300\" src=\"http:\/\/assistinghands.com\/8\/wp-content\/uploads\/sites\/31\/2019\/10\/rich1.jpg\" alt=\"home care agency owner\" width=\"250\" height=\"250\" srcset=\"https:\/\/assistinghands.com\/8\/wp-content\/uploads\/sites\/31\/2019\/10\/rich1.jpg 250w, https:\/\/assistinghands.com\/8\/wp-content\/uploads\/sites\/31\/2019\/10\/rich1-150x150.jpg 150w\" sizes=\"auto, (max-width: 250px) 100vw, 250px\" \/><\/strong><\/p>\n<p style=\"text-align: center\"><strong>Seeing a Need for Superior Home Healthcare, Couple Draws on their Medical Background to Make a Difference in the Lives of Seniors<\/strong><\/p>\n<p>As physical therapists, <a href=\"http:\/\/assistinghands.com\/8\/illinois\/chicagoland-naperville\/ctulogin\/meet-the-owners\/\">Jennifer and Richard Ueberfluss<\/a> understood how to alleviate physical pain in their patients and how pain impacted their standard of living. \u00a0After broadening their practices, they realized that while their contact with patients was confined to individual sessions, it did not paint the entire picture of all the factors that impacted their patients\u2019 physical and mental health.<\/p>\n<p>They began recognizing this trend while the couple was working in a rural critical access hospital in downstate Illinois. Richard was also an executive for the hospital, and began recognizing the importance of uniting a medical sense with a more wholistic care sense in the home.<\/p>\n<p>This led to Richard making the ambitious choice to begin his own business.\u00a0 He was attracted to franchising and loved the idea of helping people similar to his medical profession. But he didn\u2019t want to be a franchisee for a fast food outlet or a business in which he did not have a background.<\/p>\n<p>The couple wanted to stay true to their embrace of working within a caring profession and wanted to help people using their considerable talents.<\/p>\n<p>A friend of theirs recommended the in-home care business, reflecting the demographic trend that showed a large increase in elderly clients needing long-term care as they aged. It seemed like a perfect fit for their physical therapist backgrounds, since physical therapists are experts in many facets of <a href=\"http:\/\/assistinghands.com\/8\/illinois\/chicagoland-naperville\/services\/senior-in-home-care\/\">senior care<\/a>: fall prevention, proper lifting, home safety and all the Activity of Daily living needs that caregivers and CNA\u2019s perform with their clients at home. They became an Assisting Hands franchisee in the Chicago area.<\/p>\n<p>During their time in various inpatient, outpatient and skilled rehab settings a general theme occurred to them about hospital readmissions.<\/p>\n<p>They realized two major factors that led to hospital readmissions<\/p>\n<ul>\n<li>the same people kept coming back to the hospital and rehab because they were not safely supported at home;<\/li>\n<li>most hospitalizations were preventable with just a little help without the health system being utilized, such as medication reminders and <a href=\"http:\/\/assistinghands.com\/8\/illinois\/chicagoland-naperville\/services\/fall-prevention\/\">fall prevention<\/a>.<\/li>\n<\/ul>\n<p>Richard and Jennifer received a real-life lesson in the role that in-home healthcare plays on an elderly client\u2019s well-being.<\/p>\n<p>Wilma, a 75-year old German woman with an authentic accent and stoic personality, was a hardworking laborer; possibly a seamstress.\u00a0 Although she lived at home independently, she had a poor family support system and limited financial resources.<br \/>\nThe Colonel was also 75-years old, and while also hardworking and independent, he had a strong family support system and enjoyed good financial resources. A former farmer, he was well known in the community.<\/p>\n<p>Despite the differences in their patient\u2019s circumstances, Jennifer and Richard kept seeing the Colonel and Wilma in the in-hospital physical therapy department and in the outpatient physical therapy department.\u00a0 These multiple hospitalizations were signs of something occurring at home. \u00a0They were especially concerned about the frequency of falls, which are the leading causes of hospitalizations in the elderly.<\/p>\n<p>For Wilma, loneliness, frequent falls, and medication errors led to recurring hospitalizations. For the Colonel, frequent hospitalizations were due to medication errors.<\/p>\n<h2>The Health Issues Come to a Head<\/h2>\n<p>The Colonel\u2019s family knew they had to solve this recurring cycle of hospitalizations and hired private in-home caregivers after a bad fall, which also led to a diagnosis of disease risk factors including diabetes, heart disease and dementia.<\/p>\n<p>Wilma, without caregivers for assistance, continued to be hospitalized because of falls, medicine errors and medical complications.\u00a0 This ultimately led to her physician ordering two physical therapy at-home visits. This proved to be a temporary fix, ultimately leading to Wilma placed in a nursing home to address her debilitating health problems.<\/p>\n<h2>At-Home Healthcare Makes a Difference<\/h2>\n<p>While Wilma\u2019s health spiraled out of control, the Colonel\u2019s health problems were addressed because he was able to stay at home under a caregiver\u2019s supervision. He was also able to be surrounded by family and friends.<br \/>\nThe Colonel no longer had to be hospitalized so frequently because caregivers reminded him to take his medications on time; reduced the risk of falls during bathing and toileting; and helped prepare nutritious meals for the Colonel.<\/p>\n<p>Most importantly, caregivers were able to proactively diagnose illness warning signs, and then addressing the cause. They also alerted the family and healthcare professionals of medical conditions that could lead to serious outcomes.<\/p>\n<p>The upshot?\u00a0 The Colonel avoided multiple falls or hospitalizations. He was home to participate in family celebrations, and even continued to work in the family business for the rest of his life.<\/p>\n<h2>Sharing the Work \u2013 Caring for the Elderly at Home<\/h2>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-1282 size-full\" src=\"http:\/\/assistinghands.com\/8\/wp-content\/uploads\/sites\/31\/2019\/10\/Assisting-Hands-Home-Care-Naperville-Wheaton-Lisle-Surrounding-Areas.jpg\" alt=\"naperville1\" width=\"500\" height=\"414\" \/><\/p>\n<p>Richard and Jennifer learned first-hand about the benefits and opportunities in-home healthcare. There are literally millions of Wilma and Colonel stories that are a harbinger of things to come. More than 10,000 baby boomers turn 65 every day for the next twenty years, and ninety percent want to age in place in their own homes. \u00a0So the Assisting Hands franchise decision ignited their renewed passion for care, providing <a href=\"http:\/\/assistinghands.com\/8\/illinois\/chicagoland-naperville\/services\/\">in-home care<\/a> for home bound patients who need help maintaining a safe environment without life-altering injury.<\/p>\n<\/div> <\/div> <div class=\"wpb_text_column  content-float\"><div class=\"wpb_wrapper\"><p>Assisting Hands Home Care &#8211; Chicago offers our clients personalized non-medical support services in their homes, assisting the elderly, disabled and others needing assistance to maintain quality of life. Our services support the individual\u2019s choices and preferences in order to maintain their dignity and independence. We assist clients in a spirit of concern for their welfare, gaining satisfaction and a sense of pride for the value that we add to their lives.<\/p>\n<p>Our goal at Assisting Hands Home Care &#8211; Chicago is to provide seniors, and others needing non-medical assistance at home, with the option that most people prefer \u2013 to remain independent, safe and comfortable in their own homes.<\/p>\n<p>The president\/owner of Assisting Hands Home Care &#8211; Chicago is Richard E. Ueberfluss PT, FACHE, MBA, OCS, MTC, a Physical Therapist with 21 years of Hospital, Outpatient, Sports, and Home Health Care experience. He is a Board Certified Orthopedic Physical Therapist and Certified Manual Physical Therapist and a Fellow American College of Healthcare executive.<\/p>\n<p>All Assisting Hands Home Care &#8211; Chicago staff receives advanced training in:<\/p>\n<ul>\n<li>CPR (certified)<\/li>\n<li>Transfers and ADL care by our Physical Therapist owners<\/li>\n<li>Hospice and DEMENTIA Communication (By local experts)<\/li>\n<li>Fall Prevention (Fall Prevention Clinics of America)<\/li>\n<li>Bonded, Insured, and Fingerprint Background Checked<\/li>\n<\/ul>\n<p>Assisting Hands Home Care &#8211; Chicago offers leading edge home care technology, including electronic monitoring of caregivers to ensure on-time arrival and departure and video phones provide peace-of-mind and face-to-face communication with family members.<\/p>\n<p>Assisting Hands Home Care &#8211; Chicago sets new standards in-home care with unannounced supervisory visits by administration; our ability to provide a caregiver within 24 hours of initial visit \u2013 sometimes the same day; and live-in and 24-hour services.<\/p>\n<h2>Call Assisting Hands Today<\/h2>\n<p style=\"text-align: center\"><div class=\"w-video ratio_16x9\"><div class=\"w-video-h\"><iframe loading=\"lazy\" title=\"Why Choose Assisting Hands Naperville\" width=\"1500\" height=\"844\" src=\"https:\/\/www.youtube.com\/embed\/gmw-Z4cgj1c?feature=oembed\" frameborder=\"0\" allow=\"accelerometer; autoplay; encrypted-media; gyroscope; picture-in-picture\" allowfullscreen><\/iframe><\/div><\/div>\n<p>&nbsp;<\/p>\n<p style=\"text-align: center\"><strong>Discover the Assisting Hands Home Care &#8211; Chicago Difference and call <a href=\"tel:(630) 634-9316\">(630) 634-9316<\/a> today to meet the team.<\/strong><\/p><\/div> <\/div> <\/div><\/div><\/div><\/div><\/section>\n<hr \/>\n<p>Learn More:<\/p>\n<ul>\n<li><a href=\"http:\/\/assistinghands.com\/8\/illinois\/chicagoland-naperville\/services\/\">Our Services<\/a><\/li>\n<li><a href=\"http:\/\/assistinghands.com\/8\/illinois\/chicagoland-naperville\/home-care-illinois\/\">Our Service Areas<\/a><\/li>\n<li><a href=\"http:\/\/assistinghands.com\/8\/illinois\/chicagoland-naperville\/testimonials\/\">Client Testimonials<img class=\"ap-chat2 cursor-pointer;\" \/><\/a><\/li>\n<\/ul>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Learn More: Our Services Our Service Areas Client Testimonials &nbsp;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":758,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-3925","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>About Us - Assisting Hands Home Care - Naperville, Wheaton, Lisle &amp; Surrounding Areas<\/title>\n<meta name=\"description\" content=\"Caregiving is more than a job. Learn about the inspirational story of Richard and Jennifer Ueberfluss that led them to Assisting Hands Home Care.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/assistinghands.com\/8\/illinois\/chicagoland-naperville\/about\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"About Us - Assisting Hands Home Care - Naperville, Wheaton, Lisle &amp; Surrounding Areas\" \/>\n<meta property=\"og:description\" content=\"Caregiving is more than a job. 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