Assisting Hands respite care services provides the “We Care” program for family members who are caregivers for their loved ones. Our compassionate in home care focuses on the patient rather than the disease and our caregivers are skilled in helping the family and friends with supplementary personal and homemaker services so that they can spend quality time with their loved one. Services include shopping, errands, meal preparation, bathing, light housekeeping, and transportation.

How We make it happen…
A Holistic Approach to Caring
1 We Prepare.
• Onsite meeting with family
• Personal Care Plan developed
• Client profile matched with Caregiver skillset
• Caregiver professionalism and preparedness
2 We Greet You.
• Welcoming, face-to-face hello and personal greeting
• Positive attitude
• Set tone of genuine connection
• Shift transition – update and review Care Plan details
3 We Plan.
• Establish day structure with client feedback
• Ask the right questions to get to relevant issues
• Add flexibility to schedule for client as needed
• Listen/adapt according to spoken/unspoken behavior
4 We Get It Done.
• Assess hygiene, grooming, wardrobe
• Celebrate the art and dignity of giving choices
• We care about client comfort and make sure their needs are met. Are you hungry? Ready for activity?
• Credentialed in bathing, personal care
5 We Monitor Health.
• Reminders to take medications
• Family has peace of mind knowing medication is monitored and coordinated
• Assist with medication/skin conditions make it happen..
6 We Monitor Nutrition.
• Meal logs for monitoring eating patterns
• Log erratic eating, what works and what doesn’t
• Offer balanced nutritional meal options
• Proper table settings to keep mealtime special
7 We Help With Chores.
• Chores completed after personal care is met
• Bed linens, laundry, bathroom, trash
• Create safe, clean environment without compromising care
• Make sure familiar items are kept in close proximity
8 We Care.
• Companionship based on spending time together
• Bond of knowing your client and what they like
• Time for chatting and reminiscing
• Assist with repetitive tasks
9 We Help With Bedtime.
• Kind, gentle transition to bedtime
• Ask/give choices: Blue robe or grey?
• Checklist for comfort: water by bed, phone, call buttons within reach, night lights
10 We Provide Continuity Of Care.
• Asking “Is there anything else you need?”
• Care Plan and shift updates documented
• Familiar faces and routines are helpful and calming
• Say “goodbye” with a smile
Assisting Hands West Orange will help you select the best matched caregiver from its pre-screened group of available assistants and can have qualified help placed in your home generally within 48 hours or less of the initial call. Our agency is committed to serving the care needs of seniors living in and around Orlando, Windermere, Winter Garden, Ocoee & Apopka, Florida. Call us today at (407) 258-1223 to schedule a free care assessment and conversation with an Assisting Hands professional.

