Home Care FAQ

How do I know if I or a loved one needs home care?

If you or a loved one are unable to perform at least two of the six basic self-care tasks, you may be ready for home care. Each person is different and has his or her own limits. Home care professionals make sure seniors have what they need to maintain quality of life in their homes. At Assisting Hands Home Care, we also provide companionship and help keep seniors with high blood pressure, diabetes, asthma, heart disease and other chronic conditions healthy.

The best way to find out whether or not home care is needed is to speak with a home care provider. Assisting Hands provides a free in-home consultation. Together, we can establish your goals, and create a customized plan of care designed for your specific needs.

How much does home care cost?

Home care costs vary based on where you live, the type of home care you need and the amount of care you require.

How is home care paid for?

We provide a variety of payment options to best suit your needs. If you are paying out of pocket, you may choose to receive your invoice via email or regular mail and choose your payment option either via check, a debit to your checking account or with a credit card. If you are paying via LTC insurance, we fax all the documents to the LTC provider and accept payment directly from the insurer.

Is home care covered by insurance or Medicare?

Assisting Hands provides non-medical home health care services. Our caregivers help with personal care, light housekeeping, medication reminders, transportation and grooming options, and more but we do not provide medical therapy, mental health services, or other health care nursing services. Therefore, our home care services are not covered by Medicare and Medicaid.

What is the process for starting home care services?

The process for starting home care services varies in length depending on the type of service that you are interested in. Typically, services begin with an assessment to determine your needs and preferences for your care services.

How do I choose a home care provider?

Choosing a home care agency is an important decision. Consider the following factors and these questions when you contact home care agencies:

1. What types of services do you need and what do they offer?

You should use an agency that can offer a wide range of home care services. Assisting Hands Home Care provides a comprehensive home care services that support to complete daily living activities, and can adjust them to fit the specific needs of each individual person we serve.

2. Does the provider have earned accreditation, experience, and reliability?

Assisting Hands Home Care® is the premier provider of professional in-home care services in the U.S. We have served seniors, people who are disabled and companion care needs for over 25 years.

Assisting Hands has become the most trusted choice among families. Our approach to delivering personalized home care services is unlike any other in the area, with a focus on meeting your emotional as well as physical needs. Our goal is to assist you or a loved one safely and independently live life at home.

3. Are their caregivers trained and certified?

Assisting Hands’ caregivers are trained, bonded, and insured caregivers. The care we provide is compassionate, professional, and consistent. Our caregivers received extensive training in communication and customer service while working with our clients.

4. How often do you need a caregiver?

Whether you need a few hours of care per day or 24/7 round-the-clock companionship and care, Assisting Hands Home Care has you covered. We offer flexible scheduling to meet your needs. Our compassionate caregivers will become your new best friend while they help with your medical regimen and assist in making sure you continue to thrive on your own.