Refer a Client With Confidence
A Simple, Secure Way for Professionals and Caregivers to Connect Clients With Quality Home Care
If you work with seniors, families, or caregivers during transitional moments, you know how important it is to connect them with reliable, professional home care—quickly. At Assisting Hands Home Care of Chattanooga, we make the referral process simple, transparent, and supportive for professionals across healthcare, financial, and senior living industries. Learn more about how to send us a referral efficiently and effectively.
This page is built specifically for:
-
Social Workers
-
Hospital & Rehab Discharge Planners
-
Skilled Nursing Facilities
-
Independent Living Facilities (ILFs)
-
Hospice Teams
-
Long-Term Care Insurance (LTCI) Providers
-
Financial & Estate Planning Attorneys
-
Money Management Companies
-
Fiduciaries & Care Managers
Our goal is to be your trusted home care partner—handling care coordination smoothly while keeping you informed every step of the way.
Word-of-Mouth & Caregiver Referrals
We know that some of the best referrals come from families, caregivers, and colleagues.
-
Caregiver or family members can submit referrals directly using our referral form or email.
-
Consider adding a “Copy this link” button for caregivers to share with friends or family who may need care.
-
Easy, user-friendly process ensures referrals are quick and stress-free.
Why Professionals Choose to Refer to Assisting Hands Home Care
We don’t just accept referrals—we protect your reputation and your client relationship by delivering dependable, high-quality care.
What Sets Us Apart
-
Locally owned and operated in Chattanooga
-
Carefully screened, W-2 employed caregivers
-
Fast response times for urgent discharges
-
Flexible care plans (short-term, long-term, transitional, and hospice care)
-
Experience coordinating with LTCI, private pay, and VA Aid & Attendance
-
Clear communication and ongoing updates
-
Family-first approach with professional accountability
How to Send a Referral (Fast & Easy)
We’ve made the process simple so you can focus on your client—not paperwork.
You can send either:
-
A face sheet from a hospital, rehab, SNF, or hospice
-
Basic client information including name, diagnosis, care needs, anticipated discharge, and family contact
Send via email: [email protected]
Optional: Let us know how you would like to receive updates on the referred client (phone, email, or secure portal).
Once received, our team will:
-
Contact the family promptly
-
Perform a care needs assessment
-
Coordinate coverage and scheduling
-
Provide updates as preferred
We Serve a Wide Range of Referral Partners
We regularly work alongside:
-
Hospice & Palliative Care Teams
-
Long-Term Care Insurance (LTCI) Providers
-
Independent Living Facilities (ILFs)
-
Hospitals & Rehab Centers
-
Skilled Nursing Facilities
-
Home Health Agencies
-
Financial Planners
-
Elder Law Attorneys
-
Fiduciaries & Trust Officers
If your clients need support at home, we’re here to help bridge the gap safely and professionally.
Payment Sources We Coordinate With
We understand payment coordination is often one of the biggest stressors for families. Our team is experienced with:
-
Private Pay
-
Long-Term Care Insurance (LTCI)
-
VA Aid & Attendance (We assist Veterans & spouses with setup)
-
Select Medicare Advantage support programs
What Happens After You Send a Referral?
Once a referral or face sheet is sent:
-
Our care team reviews the information
-
We immediately contact the responsible party
-
A customized care plan is created
-
Care can begin in as little as 24–48 hours
-
Communication remains open with your preferred update method
We aim to make the transition from facility to home as smooth as possible.
Confidentiality & HIPAA Awareness
We take privacy and security seriously.
-
All client information is treated as confidential
-
Face sheets may be sent securely to our referral email
-
Information is used solely for care coordination
-
We follow HIPAA-conscious handling practices
Your referrals are handled with professionalism, discretion, and respect.
Dedicated Support for Referral Partners
You’re never sending referrals into a black hole. We maintain active communication and availability for:
-
Urgent discharges
-
Family coordination issues
-
Care escalations
-
Coverage changes
-
LTCI documentation assistance
When needed, we collaborate directly with families, insurance providers, hospice teams, and care teams.
Frequently Asked Questions (FAQs)
How do I send a referral quickly?
Email a face sheet or client info to: [email protected].
Do you accept hospice and rehab discharges?
Yes. We support post-discharge care from hospitals, rehab centers, skilled nursing facilities, and hospice.
Do you work with Long-Term Care Insurance?
Yes. We help families navigate LTCI policies and documentation when applicable.
How fast can care start?
In many cases, care can begin within 24–48 hours, depending on caregiver availability and care needs.
Do you provide short-term or transitional care?
Yes. We offer both short-term recovery care and long-term ongoing services.
Are your caregivers employees or contractors?
All of our caregivers are W-2 employees, not 1099 contractors.
Do you only serve seniors?
While many clients are seniors, we also assist adults who need support due to injury, disability, or illness.
Ready to Send a Referral?
We appreciate the trust you place in us when referring clients. Our goal is to make you look great by delivering dependable, compassionate care every time.
Send Referrals & Face Sheets To:
[email protected]
We’re Here to Support You and Your Clients
Assisting Hands Home Care of Chattanooga is proud to partner with professionals, families, and caregivers who advocate for safe transitions, quality care, and client dignity. We look forward to working with you.
