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Meet the Team

Derek and Kristie Sivells - Owners

Kristie Sivells - Owner

With over 20 years in customer service and frontline management—and more than a decade as a Senior Account Manager in construction and remodeling—I offer strong leadership, problem-solving, and client advocacy skills to home care.

My eight years as a full-time caregiver for my mother who had dementia gave me deep insight into the emotional and practical challenges families face. That experience inspired me to create a home care agency rooted in empathy, dignity, and exceptional service.

I am known for my people-first approach and sense of urgency, and am committed to meeting each client’s unique needs with compassion, creativity, and unwavering dedication.

Derek Sivells - Owner

As a proud U.S. Navy veteran with over 30 years of leadership experience in corporate and retail management, I bring a deep commitment to service, integrity, and community care. My passion for senior care is personal born from the journey of finding compassionate, reliable care for a loved one.

At Assisting Hands East Charlotte, our mission is to provide families with trusted, high-quality home care that supports independence and dignity. I’m dedicated to ensuring every client is treated with respect, empathy, and the same level of care I’d want for my own family.

Megan Sivells - Care Coordinator

I’m a Certified Nursing Assistant with a deep passion for caregiving that began when my grandmother was diagnosed with dementia. That personal experience shaped my commitment to providing compassionate, quality care to others.

Today, I’m proud to serve as the Care Coordinator for Assisting Hands East Charlotte. In my role, I specialize in thoughtfully matching clients with caregivers who meet their needs, not just clinically, but personally. I believe that the right match can make all the difference in someone’s care experience, and I’m dedicated to ensuring every family we serve feels supported and understood.

Home Care

assisting hands

Assisting Hands Home Care provides elder care services and senior in home care services for families across the country.

  • (704) 719-3133
  • 4614 Wilgrove - Mint Hill Rd. Suite I, Mint Hill NC 28227

COMPANY

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  • Services
  • About Us
  • Contact Us

Services

  • Hiring an Agency vs. Direct Caregiver
  • 24-Hour Home Care
  • Senior Home Care
  • In-Home Personal Care Services
  • Meal Preparation
  • Grocery Shopping & Errands
  • Light Housekeeping & Cleaning
  • Fall Prevention
  • Companion Care
  • Alzheimer’s and Dementia Home Care
  • Hospital-to-Home Transition Services
  • Veterans Aid & Assistance
  • Full List of Services

legal

  • Hospital Readmission Penalties
  • Privacy Policy
  • Terms & Conditions
  • Accessibility Statement

LOCATIONS

  • East Charlotte
  • Indian Trail
  • Matthews
  • Midland
  • Mint Hill
  • Monroe
  • Stallings
  • Charlotte (28212)
  • Charlotte (28215)

© Assisting Hands® Home Care, LLC. All rights reserved.