Trent is a dedicated father to his 3 boys. His big heart and passion for sports have kept him actively involved in mentoring and coaching various sports teams. A true man’s man, his interests and hobbies include: hunting, fishing, camping, watching football, and of course, Taco Tuesday!
Julie grew up and worked on her family’s farm from the time she was 12 years old until she graduated High School. This instilled a strong work ethic as well as a love for the great outdoors. She and her husband enjoy camping, mountain biking, kayaking, motorcycle riding and relaxing in hot springs along the way. She also loves to spoil her two dogs Paco and Juno and is unequivocally aware that they run the show.
Rachel Haines is the branch manager for our Nampa office. She joined the Assisting Hands team as a Client Care Coordinator in the spring of 2021. Prior to starting with the agency, she spent many years in the financial world working for a small credit union in Oregon. During her time in banking, she developed skills in providing excellent customer service, conflict resolution, and systematic organization. Her strong ability to understand, communicate, and empathize with clients and caregivers make her a great leader and valuable asset to the office.
Rachel loves the outdoors and enjoys camping and hiking with her husband, two daughters, Wirehaired Pointing Griffon, and Golden Retriever. She also is a big fan of true crime, interior design, baking, red wine, and cuddling with her cat.
Assisting Hands welcomed Cade Metcalf to the office in October of 2023 as our Client Care Coordinator. His role involves both client services management as well as the direct supervision of our wonderful caregivers. Cade finds great joy in guiding and supporting new carers as they complete the onboarding process and settle into their positions. He is diligent in setting up services and building schedules that are conducive for our clients and caregivers after determining need and compatibility. Having experience in the ownership and operation of a small business, Cade has a strong background in customer service. His genuine care and compassion is reflective in his daily interactions with his staff and the persons served.
A car enthusiast, whether it’s old cars, fast cars, drag cars, or drift cars, he’s a fanatic. Cade was born in Texas, but considers himself an Idahoan having spent most of his life in the Gem State. He studied at Barclay College in Haviland, KS where he met his wife. They make an effort to get out in the open air for lots of camping and fishing, accompanied by their two dogs, Bo and Rosie.
Debbie is a mom to two grown sons and a proud grandma to her three adored grandchildren. She is an avid camper and regularly revels in joining friends for an exciting and unpredictable game of Bingo.