Call Us 208-466-0288
main-ah-logo-horz-w_gradbox

Meet the Team

Trent Rushton

Regional Manager and Franchise Business Coach, Trent Rushton, began his career with Assisting Hands in 2015. Having well over a decade of experience in this industry, he brings a wealth of knowledge to the agency. He is responsible for managing the Idaho offices as well as Oregon and Washington. Additionally, he is our area representative in Utah. His tremendous ability to lead and take initiative is what helps each office to succeed. He encourages all of his staff to strive for excellence and has an open door policy that makes each individual feel valued and respected.

Trent is a dedicated father to his 3 boys. His big heart and passion for sports have kept him actively involved in mentoring and coaching various sports teams. A true man’s man, his interests and hobbies include: hunting, fishing, camping, watching football, and of course, Taco Tuesday!

Julie Shults

As a skilled and driven administrative professional with 30 years of accounting and banking experience, Julie Shults started the Accounting Manager role in the Fall of 2021. She continually strives to find effective ways to improve processes, communication, organization and support to all departments. The combined knowledge of finance, dedication, enthusiasm and compassion make her a well-balanced and appreciated team member. Taking care of her parents as a personal caregiver has helped her to understand the magnitude of what Assisting Hands Home Care does to help people in need and she is truly humbled to be a part of it all.

Julie grew up and worked on her family’s farm from the time she was 12 years old until she graduated High School. This instilled a strong work ethic as well as a love for the great outdoors. She and her husband enjoy camping, mountain biking, kayaking, motorcycle riding and relaxing in hot springs along the way. She also loves to spoil her two dogs Paco and Juno and is unequivocally aware that they run the show.

Rachel Haines

Rachel Haines is the branch manager for our Nampa office. She joined the Assisting Hands team as a Client Care Coordinator in the spring of 2021. Prior to starting with the agency, she spent many years in the financial world working for a small credit union in Oregon. During her time in banking, she developed skills in providing excellent customer service, conflict resolution, and systematic organization. Her strong ability to understand, communicate, and empathize with clients and caregivers make her a great leader and valuable asset to the office.

Rachel loves the outdoors and enjoys camping and hiking with her husband, two daughters, Wirehaired Pointing Griffon, and Golden Retriever. She also is a big fan of true crime, interior design, baking, red wine, and cuddling with her cat.

Cade Metcalf

Assisting Hands welcomed Cade Metcalf to the office in October of 2023 as our Client Care Coordinator. His role involves both client services management as well as the direct supervision of our wonderful caregivers. Cade finds great joy in guiding and supporting new carers as they complete the onboarding process and settle into their positions. He is diligent in setting up services and building schedules that are conducive for our clients and caregivers after determining need and compatibility. Having experience in the ownership and operation of a small business, Cade has a strong background in customer service. His genuine care and compassion is reflective in his daily interactions with his staff and the persons served.

A car enthusiast, whether it’s old cars, fast cars, drag cars, or drift cars, he’s a fanatic. Cade was born in Texas, but considers himself an Idahoan having spent most of his life in the Gem State. He studied at Barclay College in Haviland, KS where he met his wife. They make an effort to get out in the open air for lots of camping and fishing, accompanied by their two dogs, Bo and Rosie.

Debbie Benson

If you call the Nampa office and hear a sweet, cheerful voice on the other end of the line, it’s likely our Front Office Manager, Debbie Benson. As a former teacher, business owner/bookkeeper, and office manager, Debbie helps not only to provide the workplace with organization and administrative support, but also empathy, warmth, and understanding. Her considerable expertise is invaluable.

Debbie is a mom to two grown sons and a proud grandma to her three adored grandchildren. She is an avid camper and regularly revels in joining friends for an exciting and unpredictable game of Bingo.