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Hiring an Agency vs. Direct Caregiver

Hiring a Home Care Agency vs. a Private Caregiver

When a loved one needs help at home, many families consider hiring a caregiver on their own to save money. It can look less expensive at first. But when you hire someone directly, you become their employer, with all the responsibilities and risks that come with it. Here’s what to consider before you decide.

At a Glance

Assisting Hands Home Care – GilbertHiring a caregiver directly
Background checks and screeningDone for youYour responsibility
TrainingOrientation, scenario practice and a supervised shadow shiftVaries; hard to verify
Liability insurance and
bonding
IncludedUsually none
Workers' compensationCovered by the agencyYou may be liable if they're hurt in your home
Backup if the caregiver is sick or on vacationWe send a replacementYou find coverage yourself
Payroll, taxes and work eligibilityHandled by usYour responsibility as the employer
Supervision and care plan updatesRegular check-ins from our officeUp to you
If it's not a good fitWe match you with a new caregiverYou handle discipline or termination

What You Take On When You Hire Directly

  • You’re the employer. You’re responsible for interviewing, checking references, training, supervising and, if necessary, letting the caregiver go.
  • You carry the risk. Private caregivers typically don’t carry their own liability insurance or bonding. If a caregiver is injured in your home or property goes missing, your family may be responsible, and your homeowner’s policy may not cover it.
  • You handle the paperwork. As a household employer, you may be responsible for payroll taxes, year-end tax forms and verifying the caregiver is eligible to work in the U.S.
  • You need a backup plan. If your caregiver calls in sick, takes a vacation or quits, there’s no one to step in, often at the moment your loved one needs help most.
  • You judge the skill level. That’s especially hard when your loved one needs hands-on personal care, has limited mobility or is living with Alzheimer’s or dementia.

The Assisting Hands Difference

At Assisting Hands Home Care – Gilbert, our caregivers are our employees, not contractors. Every caregiver is background checked, bonded and insured, and completes orientation and a supervised shadow shift before working on their own. We match caregivers to your loved one’s needs and personality, provide backup coverage, and check in regularly to make sure care is going well. You get the peace of mind of a professional team without the work of being an employer.

Let's Talk

Call (602) 851-8128 or schedule your free in-home consultation. We’ll answer your questions and help you decide what’s right for your family

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Assisting Hands Home Care – Gilbert provides trusted non-medical in-home care for seniors and adults with disabilities or needing temporary, transitional care across the East Valley.

  • Call us at (602) 851-8128
  • 459 N Gilbert Rd, Ste. A-280 Gilbert AZ 85234

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