Download a printable version of our FAQs by clicking on the image below.
What services does Assisting Hands West Houston provide?
Assisting Hands West Houston, which serves Katy, West Houston, Galleria and the surrounding areas, offers a comprehensive range of in-home services for seniors including personal care, medication reminders, light housekeeping, meal preparation, transportation, companionship, respite care, and transitional care. Our goal is to allow seniors to remain independent, safe and comfortable in their own homes. We meet the unique needs of each client by creating individualized care plans. To explore how these services can be tailored for you or your loved one, feel free to reach out to us 281-369-5858.
Who can benefit from Assisting Hands’ services?
Our services are ideal for individuals who require assistance wherever they call home. This includes seniors, those with disabilities, individuals recovering from surgery or illness, or anyone in need of support with daily activities.
What forms of payment are accepted?
Assisting Hands accepts a variety of payment options to accommodate our clients’ needs, including private pay, private long-term care insurance, VA Aid & Attendance Pension, VA Health Aide Program, and a limited Medicare Plus program. For more information on payment options, please see our Paying for Care webpage.
How does Assisting Home Care ensure quality caregivers?
We employ a rigorous selection process for our caregivers, which include thorough background checks and professional training. Our caregivers receive training in various areas of care, including CPR and specialized care needs.
Are you licensed?
Yes, we are licensed through the state of Texas. We are also insured and bonded, offering workers’ compensation to provide peace of mind to our clients and caregivers. We take pride in going above and beyond the state requirements for home care services. For more details on our licensing and standards, we’re just a call or message away.
How does Assisting Hands Home Care protect client privacy?
We are committed to protecting privacy and confidentiality, adhering to strict laws and regulations, including HIPAA, to ensure your personal and medical information remains secure.
How does care adapt with the client’s changing needs?
Our services are flexible and adaptable. We regularly reassess your situation to adjust care plans as needed, ensuring you always receive the appropriate level of support.
How do I start services with Assisting Hands?
Beginning with an initial assessment, either over the phone or in person, we aim to understand your specific needs. We then create a personalized care plan and match you with a caregiver suited to your requirements.
How are services billed and scheduled at Assisting Hands Home Care?
We offer services from four hours up to 24-hour care, tailored to fit your specific needs, and we bill weekly for our services. We also provide clear, itemized invoices for all services rendered.
What makes Assisting Hands West Houston different from other home care providers?
Our commitment to provide consistency of personalized care, the exceptional quality of our caregivers, and our flexible, responsive approach distinguish us in the home care industry. Assisting Hands West Houston was founded by Marisol Reyes, who is committed to assisting seniors with maintaining their independence and quality of life. To discover more about our unique approach and how we can assist you or your loved one, we invite you to get in touch with us.
We’re happy to be celebrating our 10th year serving West Houston and Katy, Texas seniors and their loved ones.
For the most accurate and up-to-date information on services and policies, explore our website and directly calling Assisting Home Care at 281-369-5858 is always recommended.
