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Assisting Hands Home Care® grew out of a desire to provide seniors, and others needing non-medical assistance at home, with the option that most people prefer – to remain independent, safe and comfortable in their own homes. Assisting Hands® is a home care franchise company that emphasizes exceptional customer service and highly personalized in-home care to meet the needs of our clients.
The founder of Assisting Hands Home Care® is Dr. Gail Silverstein, who has more than 25 years of experience coordinating and leading health care programs in both the public and private sector. It was Gail’s understanding of the health care industry, along with the personal experience of trying to find assistance for her father at home, that led her to realize there was a serious gap in services. Out of this need, Assisting Hands® was launched – to provide a better alternative for the elderly, disabled and others needing a little extra support and assistance to stay home!
OUR CORE PURPOSE
To provide exceptional home care that enriches the lives of our clients and provides peace of mind for their families.
OUR MISSION STATEMENT
To offer our clients personalized non-medical support services in their homes, assisting the elderly, disabled and others needing assistance to maintain quality of life. Our services support the individual’s choices and preferences in order to maintain their dignity and independence. We assist clients in a spirit of concern for their welfare, gaining satisfaction and a sense or pride for the value that we add to their lives.
About Assisting Hands Home Care
Assisting Hands Home Care, LLC in Palos Heights is proud to announce their A Rank Accreditation with the Better Business Bureau.
When a company becomes accredited by the Better Business Bureau, it shows that the company supports the BBB’s efforts to promote both truth in advertising and integrity in business. The BBB Accreditation permits the BBB to offer customers and the community important dispute resolution and inquiry services.
An A rating from the BBB must be earned and a company who has been given this rating has proven themselves worthy. The A rating received by Assisting Hands is based on the reputation they built through excellence in how they handle customer complaints. Their quick reply to customers, appropriate resolution, and doing their best to take care of a customer is what goes into the equation for the rating.
The rating is not earned by taking care of customers in one or two instances but rather it is based on years of experience and reputation building with the customer base. Assisting Hands considers it paramount to provide the highest quality in-home care available and continually strives for unparalleled customer service.
Assisting Hands provides quality home care that enriches the lives of their clients by helping them remain at home through non-medical companionship, personal care services, and total care management. Their comprehensive list of services is provided to the elderly, the disabled, and others of any age or in any situation.
