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Free Consultation: 440-517-4623

Using A Home Care Agency Vs. Hiring Directly

Remaining at home with the assistance of a caregiver is the preferred living arrangement for many seniors and others who need some help but wish to retain their independence. To find the right caregiver, most people turn to a full service home care agency like Assisting Hands which screens, hires and trains its employees. Families sometimes believe they will save some money by hiring a caregiver directly rather than working with an agency. When they hire someone directly, they become the employer and are fully responsible for their caregiver employee. There are important considerations that people should be aware of before making this important decision.

  1. A home care agency that employs caregivers is bonded, insured and covers their employees under worker’s compensation. Independent (direct hire) caregivers who do not work for an agency do not carry their own liability insurance or worker’s compensation. If an accident or other incident occurs on the job, the employer (the client) would likely be responsible, costing the client hundreds or even thousands of dollars.
  2. A home care agency will offer to provide a replacement if the caregiver cannot make it to work. If an independent caregiver calls off or doesn’t show up, the client will need a back-up plan since there won’t be an agency involved to send a replacement.
  3. Independent caregivers cannot be bonded. Bonding provides theft protection for the client.
  4. If hiring directly, the client is the employer and is therefore responsible for training, disciplinary action and terminating the caregiver if necessary. If using a home care agency, the agency handles these responsibilities.
  5. If hiring a caregiver directly, the client needs to be able to assess the quality and skill level of the caregiver. This is especially important if the client requires hands-on personal care, has limited mobility, dementia or Alzheimer’s. A quality home care agency trains and tests their caregivers, and can attest to their skill levels.
  6. By law, the client (employer) is responsible for filing payroll taxes, tax forms, and verifying that the employee can legally work in the U.S.

The team at Assisting Hands understands that in today’s tight economic times, saving money and using resources wisely is more important than ever. However, the client should carefully consider the risks of hiring a caregiver directly instead of working with a home care agency.

Recent Reviews

Review by Julie Brodzik
Home Care
Rating 5 5 Star Moving Rating

From day one, I knew that Bob ran the kind of business that I would want my loved ones taken care of by. I have seen that he focuses his attention on each relationship and how best to help each individual situation. Assisting Hands Westlake does their very best to ensure safety & reliability with a focus on making each interaction a positive one!
Review by Bernard Baszak
Home Care
Rating 5 5 Star Moving Rating

I have known Bob Smith for over 30-years and can attest to his integrity and compassion. I would not hesitate to put my complete trust in Bob.
Review by Robert B.
Home Care
Rating 5 5 Star Moving Rating

My father has Alzheimer's and I found it difficult leaving him home alone during the night. I contacted Assisting Hands® Home Care and ever since life has been a relief for me and a relief for my father. Now I go ahead and handle my endeavors in my life and know my father is well taken care of. It's amazing how much of an understanding my father and his caregiver have. I am so pleased with the level of service Assisting Hands® Home Care has provided for me.


See All Reviews

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Customers line: 440-517-4623
Caregivers line: 440-534-4100

5-Star Rated Home Care

Westlake, OH Services

  • Home Care Services
    • Senior Care
    • Elderly Care
    • Alzheimer’s and Dementia Care
    • Personal Care and Companionship
    • Hospice Home Care
    • Parkinson’s Home Care
    • Post-Surgical Care
    • Patient Sitters
    • Respite Care Services
    • After Surgery Care
    • Transitional Care
    • Palliative Home Care
    • Live-In 24-Hour Care
    • In-Home Physical Therapy
    • Transportation Services
    • Home Care for Progressive Supranuclear Palsy (PSP)

Service Areas

  • Westlake, OH
  • North Olmsted, OH
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assisting hands

Assisting Hands Home Care provides elder care services and senior in home care services for families across the country.

  • 440-517-4623
  • [email protected]
  • 26202 Detroit Rd Suite 300, Westlake, OH 44145
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