Supporting Oak Lawn Referral Partners with Prompt, Reliable Care
Advocate Christ Medical Center is a critical anchor for complex clinical care in the south suburbs. Managing high case volumes and complicated transitions requires home care partners who are professional, compliant, and immediately responsive.
Assisting Hands delivers coordinated, high-density non-medical support at the bedside, helping social workers, registered nurse case managers, and discharge directors manage busy caseloads while protecting a safe transition home.
Care Levels We Staff for Oak Lawn Discharges
Whether your patient needs short-term transitional assistance or long-term high-hour care, we build the schedule around the clinical need.
- 24-Hour Awake Shift Care: For complex post-surgical cases and high-risk patients who cannot safely be left alone, we staff two awake, alert caregivers working back-to-back 12-hour shifts. No sleeping shifts, no gaps overnight.
- Continuous Live-In Care: A dedicated multi-caregiver team provides continuous 24-hour coverage, giving families consistent support while meeting the facility’s discharge timeline.
- Flexible Hourly Support: Scaled for companion care, meal preparation, light housekeeping, and transportation to outpatient therapy and primary care follow-up appointments.
What Referral Partners Get From Working With Us
We actively collaborate across the Oak Lawn medical ecosystem, working in tandem with short-term rehab networks like Warren Barr Oak Lawn, Aperion Care, and local medical home health networks to stabilize patients where they live.
Referral Tracking From Intake to Assessment
Every referral is tracked in our care management system from the first call through clinical assessment, so you receive a clear status update rather than a black hole after handoff.
Long-Term Care Insurance Support
We guide families through verifying policy benefits, preparing documentation, and organizing care notes so reimbursements are processed without delay. This is often the difference between a discharge that holds and one that stalls over cost.
Community Resource Connections
We connect families to trusted local resources, including VA benefits specialists, elder law attorneys, and caregiver support groups.
Built for Hospital Compliance and Verification Requirements
Hospitals enforce strict quality protocols and vendor verification for outside providers. Assisting Hands operates with full administrative transparency and can supply current documentation on request, including caregiver credentialing, liability coverage, and our Safe Discharge Planning Guide for families.
Supporting Professional Development through CEUs
We keep your clinical team ahead of educational requirements by hosting approved 1-Hour CEU seminars for social workers and nurses. Our accredited tracks include:
- Fall and Dizziness Assessment Tools and Interventions
- Ethics for Discharge Planning
- Elder Abuse and Discharge Planning
- Dealing with Life Transitions and Why Your Patients are Stressed Out
Initiate a Coordinated Care Assessment
Experience our rapid response and dedication to communication first-hand. Call or text our team at (630) 230-6099 to coordinate a complimentary in-home or bedside assessment. We answer 24/7, including weekends and holidays, so you can reach us whenever a discharge is being planned.
Family member instead of a case manager? Start here and we will walk you through it.
Service Areas
- Home Care Services in Melrose Park, IL
- In-Home Care in Oak Lawn, IL
- Home Care in River Forest, IL
- In-Home Care Services in Westchester, IL
Frequently Asked Questions (FAQs)
How fast can 24-hour care start after discharge from Advocate Christ?
In most cases the same day. Call our intake line while the patient is still admitted and we will confirm caregiver availability and build the shift schedule around the discharge time.
Is Assisting Hands affiliated with Advocate Christ Medical Center?
Assisting Hands is an independent, privately owned home care agency. We serve patients and families discharged from Advocate Christ Medical Center and other area hospitals and rehab facilities, and we are not owned by or part of any hospital system.
What is the difference between 24-hour care and live-in care?
24-hour care uses two caregivers working back-to-back 12-hour shifts, both awake and alert the entire time. Live-in care uses a caregiver who stays in the home and sleeps overnight. 24-hour awake care is the right choice for patients at high fall risk or those who need overnight monitoring.
Does Medicare cover this?
Medicare does not pay for non-medical home care. Most families pay privately or use long-term care insurance. Our team can review policy coverage before discharge.
Can you take a referral outside business hours?
Yes. Our intake line is answered 24/7, including weekends and holidays, which covers Friday afternoon and holiday discharges.
