What services does Assisting Hands Yorba Linda provide?
Assisting Hands Yorba Linda (AHYL) offers a comprehensive range of in-home services for seniors, veterans, and the developmentally disabled.
Services include activities of daily living (ADLs) such as medication reminders, light housekeeping, meal preparation, transportation, and respite care.
Our goal is to allow our clientele to remain independent, safe, and comfortable in their own homes.
We meet the unique needs of each client by creating individualized care plans.
Our agency primarily serves the North OC and surrounding Southern California areas.
To explore how these services can be tailored for you or your loved one, feel free to reach out to us 657-373-2500.
Who can benefit from Our Services?
Our services are ideal for individuals who require assistance wherever they call home.
This includes seniors, veterans, those with disabilities, individuals recovering from surgery or illness, or anyone in need of support with daily activities.
What forms of payment are accepted?
We accept a variety of payment options to accommodate our clients’ needs, including private pay, private long-term care insurance, VA Aid & Attendance Pension, VA Health Aide Program, and a limited Medicare Plus program.
- Payment types we accept:
- ✓Long term care insurance such as John Hancock, Genworth Financial, Mutual of Omaha, New York Life, Mass Mutual, Transamerica, Nationwide, Allstate, CNA, Bankers Life, and CalPERS, to mention a few
✓VA Benefits
✓Out of pocket payments, such as cash, credit cards, and check
- ✓Long term care insurance such as John Hancock, Genworth Financial, Mutual of Omaha, New York Life, Mass Mutual, Transamerica, Nationwide, Allstate, CNA, Bankers Life, and CalPERS, to mention a few
- Payment types we do not accept:
- ❌ Standard health insurance, often provided by employers, such as Blue Cross Blue Shield (BCBSTX), Cigna, or plans found on the marketplace
❌ Medicare
❌ Medi-Cal (IHSS)
- ❌ Standard health insurance, often provided by employers, such as Blue Cross Blue Shield (BCBSTX), Cigna, or plans found on the marketplace
How does AHYL ensure quality caregivers?
We employ a rigorous selection process for our caregivers, which include thorough CA state licensing, background checks and professional training. Our caregivers receive training in various areas of care, including TB test clearance, CPR certification, and specialized care needs.
Are you licensed?
Yes absolutely, we are licensed through the California Department of Social Services (HCO #304700340).
Are you insured?
Yes absolutely. We have general liability, professional liability, bonding, and workers’ compensation insurance to provide peace of mind to our clients and caregivers. We take pride in going above and beyond the state requirements for home care services.
How does AHYL protect client privacy?
We are committed to protecting everyone’s privacy and confidentiality. We comply with all HCO laws and regulations, including HIPAA, to ensure your personal and medical information remains secure.
How does care adapt with the client’s changing needs?
Our services are flexible and adaptable. We regularly reassess your situation to adjust care plans as needed, ensuring you always receive the appropriate level of support.
How do I start services with Assisting Hands?
Beginning with an initial assessment, over the phone and in person, we aim to understand and accommodate your specific needs. We then create a personalized care plan and match you with a caregiver suited to your requirements.
And depending on the situation and needs, we can arrange and start services within 24-48 hours.
How does Assisting Hands Home Care bill and schedule visits?
We offer services from four hours up to 24-hour care, tailored to fit your specific needs, and we bill weekly for our prior week services.
We also provide clear, itemized invoices for all services rendered.
What makes Assisting Hands Yorba Linda different from other home care providers?
Our commitment to provide consistency of personalized care, the exceptional quality of our caregivers, and our flexible, responsive approach distinguish us in the home care industry.
Dr. Shana Koh started Assisting Hands Yorba Linda. She is committed to caring for veterans, seniors, the developmentally disabled, and anyone needing home care to maintain their independence and quality of life.
To discover more about our unique approach and how we can assist you or your loved one, get in touch with us!
For the most accurate and up-to-date information on services and policies, explore our website and give us a call to learn more! 657-373-2500
