Summary: At Assisting Hands Home Care in Arlington Heights, IL, our free home care assessment visit is the first step to creating a personalized care plan for your loved one. In about 60–90 minutes, we’ll learn your needs, discuss preferences, review home safety, and set clear expectations—ensuring comfort, trust, and the right caregiver match from the start
While some people think you can call for a caregiver the way you call for your Uber, we certainly know this casual approach is not the way to start a successful caregiver-client relationship! That’s why the very first step is always a thorough home assessment.
At Assisting Hands Home Care in Arlington Heights, IL, our assessment process ensures every home care plan is as unique as the people we serve. The guiding star for this visit is simple: CARE. While we know there is a lot to share on this initial visit, we want to get to the heart of the reason you called us! A care manager spends about 60–90 minutes in your home to develop a customized in-home care plan.
Understanding Your Needs
In this part, we’ll start by asking you about your daily routine and identify how we can assist. We’ll gather basic information like any pertinent medical details, emergency contacts, and questions about the home and your lifestyle.
We want the care recipient to guide the process, so we listen closely and respect the reason they need help. We spend a lot of time asking good questions and listening. Our primary goal in this step is to understand how to craft a personalized home care plan to meet your needs. We’ll ask about mobility, personal care, and the most critical times of day when care is essential.
Our local care managers know the Arlington Heights area well, so we can also recommend nearby resources, senior programs, and supportive services that complement your care plan.
Discussing Preferences – We Start With Your Ideal
We always like to start with your ideal and learn how you’ve envisioned the service. For example: “I’d love a caregiver who can come M–W–F from 9 a.m.–1 p.m. to drive me to errands and appointments.”
We also ask about your likes and dislikes to be able to make a great match. We might match a retired engineer with a younger caregiver who is interested in science or pair two book-lovers so they have lots to discuss. This helps us stack the cards in our favor to make that magical caregiver-client match!
Conduct a Home Safety Evaluation
Everyone on staff who performs an assessment is certified as an Aging in Place Specialist. We’ll take a tour of the home and make simple safety recommendations, such as a shower chair, shower wand, raised toilet seat, better lighting, or a cleared walking path.
As part of our commitment to helping seniors age safely at home in Arlington Heights, we also consider regional weather factors and home layouts common in the area. If modifications are needed, we can connect you with a trusted local professional.
Setting Expectations
Here we’ll share a little about how the service works and what you can expect the caregivers to do. You’ll review the service agreement and have time to go over any questions. We find the best relationships are those where expectations are crystal clear from the start!
Our Recommendation
Based on the assessment, we’ll provide a professional recommendation for care. Once you give us the green light, the Care Manager who performs the assessment will have a meeting with the scheduling team to discuss a suitable placement.
Post-Assessment
There’s never any pressure during the visit. If care isn’t immediately needed, we’ll give you some time to discuss with your family and follow up with the agreement after the assessment.
We completely understand that it’s a huge step to allow someone into your home, so take your time and ask all the questions you have! Whether you decide to start care right away or later, we keep your care plan securely in our system so we can begin quickly when you’re ready.
If you have family members helping make care decisions from another city or state, we can make the process seamless. Learn more in our blog on how to coordinate elderly care from afar.
To get started, we’ll enter your care plan into our home care software, where your caregiver will have access to read all the details you shared. They will have a care plan review with the care manager and a warm introduction on their first shift.
Why the Face-to-Face Matters
This is our weekly jam, and we’re happy to come out to meet local families and see how we can be of service! The face-to-face home care visit is so important to get your loved one comfortable with our company. We pride ourselves on this personal touch.
Ready to Schedule Your Home Care Assessment?
If you or a loved one are in Arlington Heights, IL, or the surrounding communities, we’re here to make the first step as easy and comfortable as possible. Our no-obligation home care assessment is your chance to meet with a caring, local professional who will listen to your needs, answer your questions, and create a personalized care plan tailored to your lifestyle, preferences, and goals.
Whether you’re ready to start home care immediately or simply exploring your options for the future, we’ll take the time to guide you through every detail—at your pace. From understanding your daily routine to recommending safety improvements for your home, our goal is to ensure you or your loved one can age in place with confidence, safety, and dignity.
Call Assisting Hands Home Care Arlington Heights today at (847) 499-1307 to schedule your visit. Let’s start building a trusted relationship that gives you peace of mind and the support you deserve.

