Home care in Windcrest often starts with a parent who has lived on the same street for years and is not about to leave it. Mom still knows every neighbor. Dad still walks to the mailbox every afternoon. But bathing, cooking and the drive to appointments have gotten harder, or a hospital stay just ended. Assisting Hands Home Care Northeast San Antonio sends trained, background-checked caregivers into Windcrest homes for a few hours, overnight or around the clock.
Our office is in Bulverde, at 32685 US Hwy 281 N, Suite 180. Windcrest is about 35 minutes away by Wurzbach Parkway and US 281. Our care is non-medical: bathing, meals, getting around safely, errands and company. Nancy Wilch, MSN, RN, our co-owner, plans your loved one’s care, and care can often start within a day or two.

Care after a hospital or rehab stay in Windcrest
The first days home are often the hardest. Windcrest families are often coming home from Northeast Baptist Hospital on Village Drive, a few minutes away, from Methodist Hospital Northeast on Judson Road, or after a short rehab stay at Northeast Rehabilitation and Healthcare Center on Corinne Drive.
A caregiver can be there when your loved one walks in the door, with meals, bathing, a steady arm on the way to the bathroom and rides to follow-up visits. Our caregivers work alongside the home health nurse or therapist the doctor orders. They do not replace them. If you can, call us before discharge day, and read about our home care for Windcrest families after a hospital stay.
Nancy brings a nurse’s eye to these homecomings. She spent more than 30 years at Methodist Hospital in San Antonio, caring for stroke and brain injury patients in the Neuro ICU, and she taught nursing students their hospital clinicals.
Home care across Windcrest, Midcrown to Walzem Road
Windcrest is a small Bexar County city of about 5,900 people, known as the City of Lights. We care for families all over it: near City Hall on Midcrown Drive, on the quiet streets around the Windcrest Golf Club and Windcrest Elementary on Faircrest Drive, and over toward Walzem Road and Takas Park.
We plan around how Windcrest lives. A single-story home helps, but a step down into the den or a tight bathroom still matters, so we look at both at the first visit. Traffic at the interstate and the loop shapes when a caregiver should leave for a morning shift. Parents who like to stay out and about can keep going: a caregiver can drive them to church, the pharmacy, or a walk through the neighborhood to see the lights in December.
What home care visits in Windcrest cover
Many Windcrest families start with a few hours a week and add time as trust builds. A visit can include:
- Bathing, dressing and toileting through personal care for Windcrest parents at home
- Simple meals cooked to your parent’s taste and light housekeeping and laundry
- Groceries, errands, rides to appointments and medication reminders
- Stories, board games and companionship in Windcrest
When memory loss is part of the picture, our Alzheimer’s care at home keeps each day calm and familiar. If you are the family caregiver and need a real rest, respite care for Windcrest families gives you time off. For someone who should not be alone at night, we offer overnight caregivers in Windcrest, and round the clock shifts when needed. When a hospice team is involved, we add hands for personal care and company.
Getting started in 3 steps
- Call us at (210) 405-4059. Tell us about your loved one and what has gotten harder at home. We will answer your questions and set up a time to visit.
- A free in-home visit with Nancy, our RN owner. Nancy comes to your Windcrest home, gets to know your loved one and listens to what your family needs. Then she writes a care plan with you.
- Care can often start within a day or two. Help can be a few hours, overnight or around the clock. If needs change, we change the plan with you.
How Windcrest families pay for care
Most families pay us directly for the hours they schedule. Other ways families cover home care in Windcrest:
- Long-term care insurance. Our Certified Long-Term Care Advocate can help you start a long-term care claim for help at home.
- VA Aid and Attendance. If your parent already gets care at the Walzem VA Clinic, ask us about this one. Veterans and surviving spouses may be able to put their own Aid and Attendance pension toward care at home, and Troy “Doc” Wilch, our co-owner and a Navy Hospital Corpsman, can explain how it works.
- Medicare GUIDE respite. For a loved one with dementia on Original Medicare, we are an approved respite provider for PocketRN’s GUIDE program, and we help with the paperwork. Here is our page on Medicare GUIDE respite in San Antonio.
Original Medicare does not pay for ongoing help with bathing, meals or company at home. We are glad to talk through your options on the first call.
Who oversees care in Windcrest
Nancy Wilch, MSN, RN, co-owner and Director of Nursing, meets each family at the free in-home visit, writes the care plan and oversees the caregivers who carry it out. After a fall, a new diagnosis or a hospital stay, she changes the plan with you. Troy “Doc” Wilch, co-owner, is a Navy Hospital Corpsman and Marine veteran.
Every caregiver is background-checked, and we are bonded and insured. Assisting Hands Home Care Northeast San Antonio is licensed by the State of Texas, license #023668. Every Windcrest visit is scheduled and supervised by our Bulverde office.
Windcrest City Hall to our office
Windcrest City Hall (8601 Midcrown Dr) to 32685 US Hwy 281 N, Suite 180, Bulverde, TX 78163
- Take Midcrown Drive to Crestway Drive (under half a mile)
- Follow Crestway Drive to the I-35 frontage road, then turn left on Thousand Oaks Drive (about 1.5 miles)
- Take Wurzbach Parkway west (about 5.5 miles)
- Merge onto US 281 North (about 16 miles)
- Our office is on the left at 32685 US Hwy 281 N, Suite 180
About 24 miles, about 33 minutes without traffic.
Common questions about care in Windcrest
How soon can home care start in Windcrest?
After the free in-home visit with Nancy, care can often start within a day or two. If a hospital or rehab discharge is coming, call us before discharge day and we will plan around it.
Do your caregivers come this far into the city?
Yes. Windcrest is part of our regular service area. We schedule each shift with the drive in mind so the caregiver arrives on time.
Can a caregiver stay overnight?
Yes. We offer overnight shifts and 24-hour care, with caregivers working in shifts so someone is always there.
Talk to us about home care in Windcrest
Call (210) 405-4059 or get in touch with our office and we will set up a free in-home visit with Nancy. There is no cost and no obligation to hire us.
For a fever, a fall, or a sudden change, call the doctor or 911 first.
Nearby areas we also serve
Windcrest sits close to several towns we serve. A short drive northeast, we offer home care for Selma families, and we also care for families in Schertz and Cibolo. You can see our full service area on our Areas page.
