Home care in Stone Oak often starts with one phone call from a daughter or son who just heard something worrying from a doctor. Maybe Dad is coming home from Methodist Hospital Stone Oak after a fall. Maybe Mom is still sharp but should not be alone all day anymore. Assisting Hands Home Care Northeast San Antonio sends trained, background-checked caregivers into Stone Oak homes for a few hours, overnight or around the clock.
Our office is in Bulverde, at 32685 US Hwy 281 N, Suite 180. Most Stone Oak homes are 15 to 25 minutes away, straight down US 281. Our care is non-medical: bathing, meals, getting around safely, errands and company. Nancy Wilch, MSN, RN, our co-owner, plans your loved one’s care, and care can often start within a day or two.
Care after a hospital or rehab stay in Stone Oak
The first days home after a hospital or rehab stay are often the hardest. In Stone Oak, most families are coming home from Methodist Hospital Stone Oak on East Sonterra Boulevard, North Central Baptist Hospital at Stone Oak Parkway and Madison Oak Drive, or the Methodist Hospital Stone Oak Rehabilitation Center on Stonehue, a 42-bed inpatient rehab hospital. Some finish a short rehab stay at Sonterra Health Center on Sonterra Place first.
A caregiver can be there when your loved one walks in the door, with meals, bathing, walking safely to the bathroom and rides to follow-up visits. Our caregivers work alongside the home health nurse or therapist your doctor orders. They do not replace them. If you can, call us before discharge day so a caregiver is ready. Here is more on our help for the first weeks after a hospital stay.
Nancy brings a nurse’s eye to these homecomings. She spent more than 30 years at Methodist Hospital in San Antonio, caring for stroke and brain injury patients in the Neuro ICU, and she taught nursing students their hospital clinicals at Methodist Hospital Stone Oak.
Home care across Stone Oak, Sonterra to Encino Park
We care for families all over Stone Oak: off Stone Oak Parkway and Sonterra Boulevard near Loop 1604, along Evans Road through Encino Park, and up Bulverde Road past Johnson High School toward TPC Parkway, just a few minutes off US 281.
Every part of Stone Oak has details we plan around. Rush hour on US 281 and Loop 1604 shapes when a caregiver leaves for a morning shift. If your street has a gate, the gate code goes on the care plan. If the bedroom is upstairs, we look at the stairs together at the first visit. Parents who like to get out can keep going, too: a caregiver can take your mom to the Parman Branch Library at Stone Oak on Wilderness Oak or the Encino Branch Library on East Evans Road.
What home care visits in Stone Oak cover
Many Stone Oak families start with a few hours a week and add time as trust builds. A visit can include:
- Bathing, dressing and toileting through our personal care visits in Stone Oak homes
- Meals made in your parent’s own kitchen and light housekeeping between family visits
- Errands, groceries, rides to appointments and medication reminders
- Conversation and company for a parent who lives alone
When memory loss is part of the picture, our caregivers trained in Alzheimer’s and dementia care keep each day calm and familiar. If you are the family caregiver and running on empty, respite care for Stone Oak family caregivers gives you a real break. For someone who should not be alone at night, we offer 24-hour care with caregivers in shifts. When a hospice team is involved, we add hands for personal care and company.
Getting started in 3 steps
- Call us at (210) 405-4059. Tell us about your loved one and what has gotten harder at home. We will answer your questions and set up a time to visit.
- A free in-home visit with Nancy, our RN owner. Nancy comes to your Stone Oak home, gets to know your loved one and listens to what your family needs. Then she writes a care plan with you.
- Care can often start within a day or two. Help can be a few hours, overnight or around the clock. If needs change, we change the plan with you.
How Stone Oak families pay for care
Most families pay us directly for the hours they schedule. Other ways families cover home care in Stone Oak:
- Long-term care insurance. Our Certified Long-Term Care Advocate can help you work through a long-term care insurance claim.
- VA Aid and Attendance. Veterans and surviving spouses may be able to put their own VA Aid and Attendance benefit toward care at home. Troy “Doc” Wilch, our co-owner and a Navy Hospital Corpsman, can explain how it works, and the VA’s Aid and Attendance page lists who qualifies.
- Medicare GUIDE respite. For a loved one with dementia on Original Medicare, we are an approved respite provider for PocketRN’s GUIDE program, and we help with the paperwork. Read about dementia respite through Medicare GUIDE.
Original Medicare does not pay for ongoing help with bathing, meals or company at home. We are glad to talk through your options on the first call.
Who oversees care in Stone Oak
Nancy Wilch, MSN, RN, co-owner and Director of Nursing, meets each family at the free in-home visit, writes the care plan and oversees the caregivers who carry it out. After a fall, a new diagnosis or a hospital stay, she changes the plan with you. Troy “Doc” Wilch, co-owner, is a Navy Hospital Corpsman and Marine veteran.
Every caregiver is background-checked, and we are bonded and insured. Assisting Hands Home Care Northeast San Antonio is licensed by the State of Texas, license #023668. Every Stone Oak visit is scheduled and supervised by our Bulverde office.
Here is what families say about our Bulverde office:
