Transportation Services in Lexington

The Boston Northwest office of Assisting Hands Home Care based in Lexington, MA is a private duty home care agency providing high-quality, compassionate in-home supper services for seniors, individuals with disabilities, and those recovering from illness or surgery. We can provide care in private homes, independent living, assisted living, memory care, and skilled nursing facilities.  We cover many towns North and West of Boston – see our service area map.

We provide personal care, companionship, meal preparation, light housekeeping, transportation, medication reminders, mobility assistance, and care for those with dementia, Parkinson’s Disease or other neurological conditions.

Our services are ideal for seniors who desire to age in place, individuals recovering from surgery, veterans, and anyone who needs extra assistance to maintain their independence at home.  We are able to provide services to qualified veterans free of charge as we are an Approved VA Healthcare provider.

We offer non-medical support focused on daily living activities, while skilled home health care provides medical services like nursing and therapy under a doctor’s supervision.

Yes! We offer flexible scheduling, including hourly care, overnight care, and 24/7 support – all days of the week.

Yes! Nearly all Assisting Hands caregivers are CNAs (Certified Nurse Assistants) or HHAs (certified Home Health Aides). All are W-2 employees, not 1099 contractors, and undergo national criminal background checks, initial orientation training, and continuous education to ensure high-quality, professional care.

In addition, our caregivers are offered a supplemental Thriving at Home Certification training providing them with the ability to identify and escalate concerns and keep our clients healthy at home, and out of the hospital.

Our Lexington office is locally owned and operated and believes a supportive and knowledgeable office staff is key to ensuring quality service for our community. We have a team of Case Managerswho are all clinical professionals. Our Client Care team oversees each of our clients; they educate, support, and collaborate with families and our caregivers to ensure the care we provide is appropriate and meets the individual needs of our clients. Our team of Scheduling Coordinators works 24/7 to ensure our caregiving employees are assigned and prepared to meet the requested schedule of our clients. This specialized and personalized care sets our service apart from other organizations.

Another key differentiator is our unique Thriving at Home approach helps ensure our clients are provided all resources available to keep them healthy at home, and allows them to do as much as they are able to independently.  While we can do so much for our clients, we aim to only provide the level of care that is needed – encouraging our clients to do as much as they are able to. This philosophy helps maintain independence for when we are not providing support. Lastly, we provide supplemental Thriving at Home certification training for our caregivers, to empower them in mitigating the causes for unneeded hospitalizations. These efforts combined are resulting in Assisting Hands having one of the lowest re-hospitalization rates in the US across home care firms. We take pride in keeping our clients healthy at home and out of the hospital.

In addition to delivering on meaningful care outcomes, we drive satisfaction and keep our clients happy with the services we provide.  Our 5-star Google Reviews are among the highest in the Boston area, and our clients consistently share positive feedback about the care we provide.  Lastly, we are winning awards among home care firms for being an Employer of Choice, and a Provider of Choice in the Boston area!

Our caregivers are thoroughly screened, bonded, and insured. Prior to the start of care, we provide a complimentary home safety evaluation – helping to ensure a safe environment for our clients and our employees.  Our Client Care team provides regular supervisory visits and maintains on-going communication with clients, family members, and employed caregivers. Our caregivers check-in and out for each shift through a GPS-enabled mobile app.

We offer flexible care options to ensure the best care experience. Visits can be from a few hours per day up to 24 hours per day, any number of days per week.

In most cases, we can start services within 24 to 48 hours after an in-home care assessment is complete.

The Boston Northwest office of Assisting Hands Home Care based in Lexington, MA is a private duty home care agency providing high-quality, compassionate in-home supper services for seniors, individuals with disabilities, and those recovering from illness or surgery. We can provide care in private homes, independent living, assisted living, memory care, and skilled nursing facilities.  We cover many towns North and West of Boston – see our service area map.

Our servicesare ideal for seniors who desire to age in place, individuals recovering from surgery, veterans, and anyone who needs extra assistance to maintain their independence at home.  We are able to provide services to qualified veterans free of charge as we are an Approved VA Healthcare provider.