From McKinney down through Plano, Allen, Frisco, and Prosper, Collin County runs one of the more established senior support networks in North Texas. This directory skips the runaround and connects you straight to the organization behind each service, whether that’s a hot meal delivered to the door or help filing a VA claim.
Not sure where to begin? The North Central Texas Area Agency on Aging fields these questions daily at (800) 272-3921, and 211 is available around the clock if you’d rather talk to someone right now.
Assisting Hands Frisco pairs well with these public resources for families who also need hands-on help at home. We serve Frisco, Plano, Allen, and Prosper. Reach us at (214) 609-1340.
Educational Resources & Caregiver Support
North Central Texas Area Agency on Aging (AAA)
Phone: (800) 272-3921
Address: 616 Six Flags Dr, Suite 200, Arlington, TX 76011
Website: nctcog.org/aging-services
- Fields calls from Collin County seniors and caregivers looking for benefits counseling or caregiver support
- Handles SNAP applications and general benefits navigation
- A good first call if you’re not sure which program actually fits your situation
Collin County Committee on Aging
Address: 600 North Tennessee Street, McKinney, TX 75069
Website: www.mealsonwheelscc.org
- Parent organization for Meals on Wheels Collin County (see Food Distribution)
- Senior Safety Net Program: assistance with walkers, wheelchairs, ramps, and emergency expenses when funds permit
CarePortal (DFW Area)
Website: www.careportal.org
- Free online database of providers searchable by ZIP code
- Coordinates resources for families and individuals across the DFW metroplex
Alzheimer’s Association
Phone: 800-272-3900 (24/7 Helpline)
- Master’s-level clinicians available anytime, day or night
- Caregiver support and dementia education
Food Distribution
Meals on Wheels Collin County
Phone: Apply online or call 211 for a referral
Address: 600 North Tennessee Street, McKinney, TX 75069
Website: www.mealsonwheelscc.org
- Home-delivered breakfast, lunch, and weekend meals for homebound seniors 60+
- No income test; eligibility is based on age and inability to prepare meals independently
- Congregate meals also available at senior centers in Plano, Frisco, McKinney, Allen, and other Collin County cities
- Senior Safety Net items available as needed, including Boost, Ensure, incontinence supplies, and pet food
Frisco Family Services
Address: Frisco, TX (within Frisco ISD boundaries)
- Grocery-store-style market with in-person shopping, online ordering, or delivery
- Provides meat, dairy, fresh produce, hygiene, and household items
- Requires a completed application and case manager appointment
Allen Food Pantry
Address: Allen, TX (located behind St. Jude Catholic Church)
- Serves residents of Allen, Fairview, and Lucas
- Open five days a week; bring proof of residence and household information
Grace Bridge Food Bank
Locations: Celina and Prosper
Website: gracebridgeportal.force.com
- Covers Collin, Grayson, and Denton county residents from two rotating locations
- First Saturdays at First Celina Church, third Saturdays at Prestonwood Baptist Church in Prosper
- Reserve your spot online before showing up; walk-ins aren’t guaranteed a box
Community Food Pantry
Address: 307 Smith Street, McKinney, TX 75069
- Serves McKinney and surrounding areas
- Recipients can shop once per week based on North Texas Food Bank guidelines
- Open Monday through Friday
Neighbors Nourishing Neighbors
- Official North Texas Food Bank agency serving Collin County, East Denton County, and South Grayson County
- Full-choice model allowing recipients to select roughly 50 to 70 pounds of food per visit
Free Medical Equipment
REACH of Plano
Phone: 972-398-1111
Address: 720 E. Park Blvd, Suite 104, Plano, TX 75074
Email: [email protected]
Website: reachcils.org
- Assistive equipment and technology loan program: manual, power, and scooter-type wheelchairs
- Free durable medical equipment when available: canes, walkers, crutches, shower chairs, bedside commodes
Mission Regan
Phone: 972-369-7637
Address: 2140 Redbud Blvd, Suite F, McKinney, TX 75069
Website: www.missionregan.org
- Free medical equipment and supplies regardless of insurance or income
- Appointment required through an online request form
Texas Technology Access Program
Website: ttap.disabilitystudies.utexas.edu
- Lets you try out assistive technology before committing to a purchase
- Also runs training sessions and a recycle/reuse program for used equipment
Housing
McKinney Housing Authority
Address: 603 North Tennessee Street, McKinney, TX 75069
Website: mckinneyha.org
- Housing assistance, down payment and closing cost assistance
- Rehabilitation and reconstruction of existing housing
Plano Housing Authority
Address: 1740 G Avenue, Plano, TX 75074
- Affordable housing options for low-income individuals and families
- Client services available by appointment, Monday through Thursday
Frisco Housing Authority
Address: 9400 3rd Street, Frisco, TX 75034
Website: www.friscoha.org
- 20 units of low-rent public housing
- Does not currently offer Section 8 Housing Choice Vouchers
Plano Community Homes
Website: www.planocommunityhome.org
- Affordable senior housing (62+), veteran, and disabled housing communities in Plano
- Service-enriched model with transportation and social programming built in
Medicaid & Medicare Navigation
For Medicaid and Medicare enrollment help, call the North Central Texas Area Agency on Aging at (800) 272-3921 (listed above under Educational Resources & Caregiver Support). Ask specifically for benefits navigation, since that’s handled separately from general caregiver support.
Pet Assistance
Operation Kindness Pet Food Pantry
Phone: (972) 418-7297
Address: 3201 Earhart Dr, Carrollton, TX 75006
Website: operationkindness.org
- Drive-thru distribution Thursdays and Sundays, 11:00 a.m. to 1:00 p.m.
- Free dog and cat food for up to six months per approved application
- Also offers low-cost vaccine and spay/neuter clinics throughout North Texas
The Shot Spot
Phone: 972-547-4404
Address: 1827 W. Louisiana Street, McKinney, TX 75069
- Free pet food pantry, open daily
- No ID required
Transportation
Collin County Rides
Phone: 940-243-0077 (DCTA Customer Service)
Website: www.dcta.net/collincountyrides
- Shared-ride transit for Allen and Fairview residents 65 and older or with a qualifying disability
- Trips must start or end in Allen or Fairview and stay within Collin County
- Appointments scheduled through the RideDCTA mobile app or by calling DCTA Customer Service
Collin County Transit
Phone: 972-728-6789 to schedule a trip; 682-334-8045 to set up your account
- Subsidized taxi voucher program for residents of Celina, Lowry Crossing, McKinney, Melissa, Princeton, and Prosper
- Available to residents 65 and older with proof of residency and photo ID
- Trips can be scheduled up to seven days in advance
DCTA Frisco Demand Response
Phone: 940-243-0077
- Curb-to-curb transit for Frisco residents 65 and older, disabled residents, and residents needing medical-related trips
- Also covers designated portions of Plano, including access to Medical City Plano
- Hours: Monday through Friday 6:00 a.m. to 6:00 p.m.
Medicaid Transportation (Modivcare)
Phone: 877-633-8747
- Covers the cost of getting to and from medical appointments for anyone enrolled in Medicaid
- Accommodates wheelchair users when the appointment requires it
Utility Bill Assistance
CSI Community Services, Inc.: Comprehensive Energy Assistance Program (CEAP)
Phone: 1-800-831-9929 or 903-872-2401
Website: www.csicorsicana.org
- Helps Collin County households cover electric, gas, and propane costs through CEAP funding
- Households with seniors 60+ or medically vulnerable members are prioritized
- Income generally needs to sit at or below 150% of the federal poverty line to qualify
Texas Utility Help
Phone: 877-399-8939
Website: www.texasutilityhelp.com
- A single number to call if you’re not sure which local agency handles CEAP funding for your area
Veteran Assistance
Assisting Hands Frisco
Phone: (214) 609-1340
Website: assistinghands.com/92/texas/frisco
- In-home support for veterans through personal care, medication reminders, meal preparation, and companionship
- Transportation to VA and medical appointments
Collin County Veteran Services
Phone: (972) 881-3060
Address: 900 E. Park Blvd, Plano, TX 75074
Website: www.collincountytx.gov/Services/Veteran-Services
- Free help applying for VA and state benefits, including compensation, pension, and burial claims
- Hours: Monday through Friday, 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m.
- Emergency assistance program available for veterans facing a financial crisis
Texas Veterans Commission (TVC)
Phone: 800-252-8387
Website: www.tvc.texas.gov
- State-level help with VA disability and pension paperwork at no cost
- Also assists surviving spouses and dependents with benefits and burial questions
North Texas VA Healthcare System (Plano Clinic)
Phone: 972-801-4200
Address: 3804 W. 15th Street, Suite 175, Plano, TX 75075
Main Line: 800-849-3597 | www.northtexas.va.gov
- Local outpatient care for Collin County veterans without a trip to Dallas
- Healthcare enrollment assistance available by phone
Dallas-Fort Worth National Cemetery
Phone: 214-467-3374
Address: 2000 Mountain Creek Parkway, Dallas, TX 75211
Website: cem.va.gov
- One of the main national cemetery options for Collin County veteran families
- Burial benefit covers the grave plot, opening and closing of the grave, a headstone, and perpetual care
Funeral Home & Preneed Services
Distinctive Life Cremation and Funeral Services
Phone: (972) 424-1144
Address: 1611 N. Central Expressway, Plano, TX 75075
Website: www.distinctivelife.com
- Works with families across both Collin and Denton County
- Has handled military funeral coordination and understands how veteran burial benefits apply
- Preneed plans are available if you’d rather sort these decisions out ahead of time
Texas State Veterans Cemetery Burial Benefits
Website: glo.texas.gov/veterans
- Veterans, spouses, and eligible dependents can be interred at no cost at any Texas State Veterans Cemetery
- Covers military honors, the grave plot, a headstone, and perpetual care
- Casket, cremation, and transportation of remains are still the family’s responsibility
Resource Disclaimer: The organizations listed on this page are provided as a community convenience. Assisting Hands Frisco does not endorse, guarantee, or verify the quality, availability, or eligibility requirements of any third-party service listed here. Program availability, contact information, and service areas may change at any time. We encourage you to contact each organization directly to confirm current services, hours, and eligibility before relying on this information. Assisting Hands Frisco assumes no liability for the services provided by any listed organization.
