Denton County stretches from the western edge of Frisco and Little Elm all the way out to Denton, Lewisville, and North Carrollton, and what’s available to you can shift quite a bit depending on which end of the county you call home. This directory points you straight to the organizations that can actually help, no referral required.
New to navigating these systems, or coordinating care for a parent from out of town? The North Central Texas Area Agency on Aging can walk you through what’s available at (800) 272-3921, or dial 211 anytime for a live referral specialist.
Looking for in-home care alongside these community resources? Assisting Hands Frisco serves families throughout Frisco, Little Elm, Prosper, and Carrollton. Call (214) 609-1340 to talk with our team.
Educational Resources & Caregiver Support
North Central Texas Area Agency on Aging (AAA)
Phone: (800) 272-3921
Address: 616 Six Flags Dr, Suite 200, Arlington, TX 76011
Website: nctcog.org/aging-services
- The primary starting point for benefits counseling, caregiver support, and nutrition program referrals for Denton County residents 60 and older
- Processes SNAP applications for older adults who qualify
- Staff can also connect families to respite care and long-term care planning
North Central Texas Aging & Disability Resource Center (ADRC)
Website: www.nctadrc.org
- Information and referrals for long-term services and in-home care programs
- Lifespan Respite program, a direct-service option for unpaid family caregivers who don’t qualify for other respite programs
- Specialized knowledge of Medicaid waiver programs including STAR+PLUS and Community Living Assistance and Support Services (CLASS)
Dementia Friendly Denton County
Website: dementiafriendlydentoncounty.org
- Caregiver support groups at the Denton Senior Center (2nd Wednesday monthly) and Robinson Ranch (2nd Thursday monthly)
- Stepping Stones memory cafes for people living with dementia and their care partners
- Alzheimer’s Association 24/7 Helpline: 800-272-3900
Denton County Committee on Aging (SPAN, Inc.)
Phone: 940-382-2224
Address: 1800 Malone St, Denton, TX 76201
Website: www.span-transit.org
- Congregate meals and home-delivered meals for seniors
- Senior transportation program (see Transportation section)
United Way of Denton County
Phone: 940-566-5851
Address: 1314 Teasley Ln, Denton, TX 76205
Website: www.unitedwaydenton.org
- Central referral hub for food, utility, veteran, and clothing assistance across the county
- Maintains an updated list of food pantries and their hours
Food Distribution
Denton Community Food Center
Phone: (940) 566-3800
Address: 1508 E. McKinney Street, Denton, TX 76209
Website: www.dentoncfc.org
- Fresh groceries by appointment, once per month
- Requires photo ID with a current Northern Denton County address at first visit
- SNAP recipients automatically qualify
Little Elm Area Food Bank (LEAFB)
Address: 501 Bill St, Little Elm, TX 75068
- Serves Little Elm, Oak Point, Cross Roads, and surrounding areas
- Provides four to five boxes of non-perishable, refrigerated, and frozen goods per monthly visit
- Pet food available through a partnership with Friends of the Little Elm Animal Shelter
Metrocrest Services Food Pantry
Address: 1145 N. Josey Lane, Carrollton, TX 75006
Website: metrocrestservices.org
- Serves residents of Carrollton, Addison, Farmers Branch, Coppell, and the 75287 ZIP code
- Appointment-based shopping, up to a 14-day supply per household
- Hours: Monday through Friday 8:30 a.m. to 3:00 p.m., Saturday 9:00 a.m. to 1:00 p.m.
Freedom Food Pantry (Denton Freedom House)
Phone: (940) 808-1016
Address: 720 W. University Drive, Suite 101, Denton, TX 76201
- Registration required through the pantry’s website
- Also home to the Denton Animal Support Foundation’s pet food pantry (see Pet Assistance)
Grace Bridge Food Bank
Locations: Celina and Prosper
Website: gracebridgeportal.force.com
- Serves residents of Collin, Grayson, and Denton counties
- Distributions on the first Saturday (First Celina Church) and third Saturday (Prestonwood Baptist Church, Prosper) of each month
- Appointment required through the online portal
Asbury Relief Ministry (ARM)
Phone: 940-387-4355
Address: Denton, TX 76209
- Emergency food assistance open to anyone in the North Texas area
- Limited to six visits per household per calendar year
Free Medical Equipment
REACH of Denton
Phone: 940-383-1062
Address: 421 E. Hickory, Suite 106, Denton, TX 76201
Email: [email protected]
Website: reachcils.org
- Assistive equipment and technology loan program: manual, power, and scooter-type wheelchairs
- Free durable medical equipment when available: canes, walkers, crutches, shower chairs, bedside commodes
- Home modification guidance and independent living support
Texas Technology Access Program
Website: ttap.disabilitystudies.utexas.edu
- Statewide device loan and demonstration center
- Assistive technology training and recycle/reuse programs
Sharing Life Community Outreach
Phone: 972-285-5819
Address: 3544 E. Emporium Circle, Mesquite, TX 75150
Website: sharing.life
- No cost or use restriction for recipients with a demonstrated financial or medical need
- Walkers, wheelchairs, bedside commodes, scooters, hospital beds, and braces
- Inventory changes daily; call ahead to confirm availability
Housing
Denton Affordable Housing Corporation
Address: 104 Dallas Drive, #229, Denton, TX 76205
- Leases affordable rental units for low- to moderate-income households
- Serve Denton office location: 306 N. Loop 288, #124, Denton, TX 76209
Plano Community Homes
Website: www.planocommunityhome.org
- Affordable senior housing (62+), veteran, and disabled housing with communities in Plano and Denton
- Service-enriched model with transportation and social programming built in
Hearts for Homes
Phone: 940-891-0947
- Home rehabilitation and maintenance for low-income seniors 60 and older
- Focused on helping older adults age in place safely
Habitat for Humanity of Denton County (“Brush with Kindness”)
Phone: 940-484-5006, ext. 9002
- Exterior home repair and maintenance for low-income homeowners impacted by age or disability
Medicaid & Medicare Navigation
For Medicaid and Medicare enrollment questions, call the North Central Texas Area Agency on Aging at (800) 272-3921 (listed above under Educational Resources & Caregiver Support). Let them know up front that you need benefits navigation, since that’s a separate specialty from their caregiver support line.
Pet Assistance
Denton Animal Support Foundation: Emergency Pet Food Pantry
Address: 1720 W. University Drive, Suite 101, Denton, TX 76201
Email: [email protected]
- Free pet food for households facing financial hardship
- Hours: Monday through Thursday 9:30 a.m. to 4:00 p.m., Friday 8:30 a.m. to 2:00 p.m.
- Does not accept medications or prescription pet food
Operation Kindness Pet Food Pantry
Phone: (972) 418-7297
Address: 3201 Earhart Dr, Carrollton, TX 75006
Website: operationkindness.org
- Drive-thru distribution Thursdays and Sundays, 11:00 a.m. to 1:00 p.m.
- Free dog and cat food for up to six months per approved application
- Also offers low-cost vaccine and spay/neuter clinics throughout North Texas
Transportation
DCTA Access (ADA and Non-ADA Paratransit)
Phone: 940-243-0077
Website: www.dcta.net
- Origin-to-destination paratransit for Denton, Lewisville, and Highland Village residents
- Non-ADA service available to residents 65 and older on a first-come, first-served basis
- Hours: Monday through Friday 5:00 a.m. to 7:00 p.m., Saturday 8:00 a.m. to 4:00 p.m.
DCTA Frisco Demand Response
Phone: 940-243-0077
- Curb-to-curb transit for Frisco residents 65 and older, disabled residents, and residents needing medical-related trips
- Also covers designated portions of Plano, including access to Medical City Plano
- Hours: Monday through Friday 6:00 a.m. to 6:00 p.m.
Medicaid Transportation (Modivcare)
Phone: 877-633-8747
- Free rides to medical appointments for Medicaid recipients
- Wheelchair accessible when medically required
My Ride North Texas
Phone: 211 or local Area Agency on Aging office
Website: www.nctcog.org
- Personalized transportation planning that connects seniors to the right local provider
Utility Bill Assistance
CSI Community Services, Inc.: Comprehensive Energy Assistance Program (CEAP)
Phone: 1-800-831-9929 or 903-872-2401
Serve Denton Office: 306 N. Loop 288, #105, Denton, TX 76209
Website: www.csicorsicana.org
- Federally funded help with electric, gas, and propane bills for Denton County households
- Seniors 60+ and medically vulnerable residents get priority processing
- Household income generally needs to fall at or below 150% of the federal poverty level to qualify
Texoma Council of Governments (TCOG)
Phone: (903) 893-2161, ext. 3541
Serve Denton Office: 306 N. Loop 288, #108, Denton, TX 76209
Website: www.tcog.com
- Utility assistance and weatherization services for income-qualified households in northern Denton County
- Applications available for download online or by mail; not accepted by email or fax
- Texas Utility Help
Phone: 877-399-8939
Website: www.texasutilityhelp.com
- One statewide number that routes you to the CEAP provider covering your address
Veteran Assistance
Assisting Hands Frisco
Phone: (214) 609-1340
Website: assistinghands.com/92/texas/frisco
- In-home support for veterans through personal care, medication reminders, meal preparation, and companionship
- Transportation to VA and medical appointments
Denton County Veterans Service Office
Phone: (940) 349-2950
Main Address: Mary and Jim Horn Government Center, 1505 E. McKinney Street, Suite 151, Denton, TX 76209
Satellite – Lewisville: Precinct 3 Government Center, 400 N. Valley Parkway, Suite 1134, Lewisville, TX 75067 – (972) 434-8813
Satellite – Carrollton: Sandy Jacobs Government Center, 1029 W. Rosemeade Parkway, Carrollton, TX 75007 – (972) 434-8813, Fridays only
- Free hands-on help filing VA compensation, pension, and burial claims
- Appointment-only; call the main office to schedule regardless of which location you need
Denton County Veterans Coalition
Website: texvet.org
- Volunteer network connecting veterans to emergency financial services, housing assistance, career support, and homeless outreach
Texas Veterans Commission (TVC)
Phone: 800-252-8387
Website: www.tvc.texas.gov
- Free VA disability and pension claims assistance
- Survivor benefits and burial benefits guidance
Dallas-Fort Worth National Cemetery
Phone: 214-467-3374
Address: 2000 Mountain Creek Parkway, Dallas, TX 75211
Website: cem.va.gov
- Serves the entire DFW region, including all of Denton County
- Burial benefit includes plot, opening and closing of the grave, headstone, and perpetual care
North Texas VA Healthcare System
Phone: 800-849-3597
Website: www.northtexas.va.gov
- Healthcare enrollment and coordination of VA benefits across North Texas
Funeral Home & Preneed Services
Distinctive Life Cremation and Funeral Services
Phone: (972) 424-1144
Address: 1611 N. Central Expressway, Plano, TX 75075
Website: www.distinctivelife.com
- Serves families throughout Denton and Collin County
- Experienced with military funeral coordination and veteran burial benefits
- Offers preneed planning to help families make decisions in advance rather than under time pressure
Texas State Veterans Cemetery Burial Benefits
Website: glo.texas.gov/veterans
- No cost for interment of veterans, spouses, and eligible dependents at Texas State Veterans Cemeteries
- Includes military honors, grave plot, headstone, and perpetual care
- Does not cover funeral home charges such as casket, cremation, or transportation of remains
Resource Disclaimer: The organizations listed on this page are provided as a community convenience. Assisting Hands Frisco does not endorse, guarantee, or verify the quality, availability, or eligibility requirements of any third-party service listed here. Program availability, contact information, and service areas may change at any time. We encourage you to contact each organization directly to confirm current services, hours, and eligibility before relying on this information. Assisting Hands Frisco assumes no liability for the services provided by any listed organization.
