Clara at Assisting Hands was very professional and very pleasant to have as my caregiver during my time of need. Marina and Carey were perfect and very nice in coordinating everything. They made everything go very smoothly. I would recommend them highly and will request their services in the future if need be.
I can't give Marina and her staff enough stars. I desperately needed help with my mother in law who came home as hospice, not realizing the hospice service felt she was no where ready for them. It was a Sunday afternoon. I was frantic. Here is where .Marina stepped in. She drove from her office up near palm beach to our home in boyntonIn less than a hour she had round the clock service for us with the kindness most efficient care givers. She has been in constant touch with us through my Mil passing. We are using them again for other family services. The best people in the world thank you again
I called Assisting Hands Home Care when my mom was on Hospice at home and I was so exhausted. I called in the morning explaining my needs and they sent a wonderful woman, Bernadette, that very night. She was incredibly helpful and compassionate. I’m very grateful for the help that we received from this organization!
Assisting Hands has been so wonderful for my loved one and me as well. They are so reliable and kind and responsive. They really listen to your wishes in finding the right person and you can rest easy knowing that the home health aide they have found will take good care of your loved one. We have been using Assisting Hands for over a year and have no complaints just compliments!
Assisting hands brought our family peace of mind in a very uncertain time. The owner, Marina, walked us through several hospital visits, rehab stays and eventually home to hospice with our family member. She held our hand and answered our many calls on weekends and evenings. Her staff is patient, kind and professional. I highly recommend this company.
When making a decision to picking an aide for my 92 year old mom, we interviewed three different agencies. We were so happy to finally go with Assisting Hands. Our week day aide, Exarina, was so kind, so helpful and patient with mom. Whenever I had questions, the office staff was quick to react. As we are seasonal, we will be happy to continue to work with this agency come late fall.
My sisters and I recently found ourselves in the unenviable position of needing to find a Home Healthcare provider for our mom.I'm so sorry you're in this spot. But I hope that when you read this it will help you to make the call to bring what will shortly feel like extended family into your home. I still remember the angst my wife and I felt when it was time to go back to work and we needed to hire a nanny. Who's going to love and take care of my child as I would. This is what we all felt going through search for the right people and we knew as soon as we met Marina we'd found the right place.Even though she was going on a big trip the very next day, she come over and sat with my mom and I. She wanted to get to know my mom, and learn what was happening with her health. She wanted make sure she had the right person on her team, who had the necessary tools to assist my mom where she needed it, but also give her the space she desired when she wanted it.Marina's team understands the word dignity. And they understand empathy. They realize that many times when they are called this may be the first time someone may have the need to have home care. The search for the right team is hard work. But Marina's team also understands the stress, fear, perhaps even anger felt by the person who needs assistance. This is a loss of freedom and control that for some, can be very difficult. It can bring emotions to light that are unexpected. The experience Marina's team brings in situations such as these reminds you that you have hired not only someone who can be there when your mom is hungry and can make her a home cooked meal, but a professional who has been there before and can help to ease those situations where there's someone who may be scared or perhaps dealing with a sense of a loss of control.Whoever does the intake will get ALL the details! What they like to eat what they don't. When they like to rest and when they are most active. What's the med schedule? Is there an exercise program? Are there therapists coming in for PT, or Occupational therapy. Once ALL of the details are understood a schedule is made and before you know it, you and your loved one will be meeting your new new caregiver.My mom was with a wonderful woman who ultimately became her right hand. She was an absolute professional who charmed my mom as well as my sisters and I. We felt lucky to have her in all of our lives. We could be with my mom whenever we wanted. There was no feeling of awkwardness or anything like that. And the amazing part, was when it was time to leave, we didn't have to worry. We new our mom was in the best possible position with that someone who we knew truly cared about our mom and her well-being. You know you've been in that spot when no one answers and the panic starts immediately?? And if we had any questions or concerns we could give my mom's caregiver a call and she'd be there to answer the phone. That alone...I know you get it.As a post script I'll also include a brief note concerning our insurance coverage. Assisting Hands did a great job of making this part easy for us. For the majority of the time they were with my mom the insurance company was fair and provided the coverage that my mom needed. However there was a very unexpected change that occurred in coverage at one point. The kind of change that makes most of us hate insurance companies....The details are unnecessary, but I want you to know that Marina and her team were staunch supporters of ours throughout the struggles we had with the carrier and we were reminded once again of the true partnership we knew we had with Assisting Hands.
Assisting Hands truly deserves a 10 STAR REVIEW!The team at Assisting Hands offers an exceptional level of care that's truly unparalleled. Knowing that they are always available gives me immense peace of mind, especially when I'm away from my parents. Their personal touch and dedication in arranging the perfect care with top-notch caregivers have been invaluable to our family. I can't express enough gratitude to Assisting Hands for their unwavering support and the positive impact they've had on our family's well-being.
Assisting Hands Home Care is truly the highest standard of care, compassion and customer service that I have ever experienced in this industry. From my very first call, Marina took the time to listen to my story. She understood the hardships being experienced by my father as he cares for my mother who has dementia. She asked great questions to better understand the type of care taker that would be a great fit for them. She came to their home to interview them and see what type of daily care is needed. Her time, efforts, and the high standards of employment screening of AH, has delivered the most perfect and amazing caregiver. Carmen is an absolute Angel! We consider her to be part of our family after only a few weeks of her coming to help a few days per week. Carmen is motivated, kind, patient, always happy and cheerful. She is eager to help with the daily tasks such as cooking, light housekeeping, and making sure mom can get dressed, bathed etc... She is a perfect fit for my mom and she truly does help to ease her anxiety, and bring order to their home and daily routine. Thank you Marina for all that you have done and continue to do! I would recommend Assisting Hands 100% to anyone in a difficult situation who needs a reliable, honest and compassionate care giver. We truly couldn't be happier!
Hello Assisting Hands, I wish to congratulate you for the excellent support and services that you have provided me since day one! You service is done with efficiency and it is all done in a timely manner and I thank you! Congratulations!
Our family recently engaged Assisting Hands near Palm Beach to coordinate long-term care for my father who requires moderate assistance with various daily tasks. Marina visited my parent’s home to meet the family, explain her approach, available services and assess my Dad’s needs. This process was comfortable, professional, and thorough. Assisting Hands promptly assigned a caregiver. The services are as agreed, account administration is responsive, and everything runs smoothly. As a family that is new to the long-term care industry, it’s worth mentioning that Assisting Hands has also been helpful in terms of our family’s adjustment to this stage of life. While we were uncertain about how the caregiver’s time might be spent between “tasks”, we found that the effort to match my Dad with the right caregiver enabled them both to establish a rapport and fill their time together with productive and pleasant activities. Assisting Hands was very supportive in this matchmaking process, and we are grateful.
I highly recommend Assisting Hands Home Care. Our Home Care facilitator, Verna and the owner/administrator, Marina, quickly worked with me an my family to obtain experienced 24 hour home health care aides to facilitate my husband's hospital discharge. The team is professional and experienced. Most importantly, the communication, care, and support from the facilitator is always prompt, professional, and responsive to our needs as they change. We continue work with Assisting Hands as needed and receive the same quality of support and communication. Assisting Hands will be there when you need them!
We love Assisting Hands because they (1) provide excellent caring and proactive home health aides, (2) always have an employee answer the phone (24/7) without using an answering service, and (3) reliably and flexibly meet client needs. In my experience, Assisting Hands is the best home health aide provider.
They were incredibly helpful and patient with my father and our family! The aide that was sent was very professional and Assisting Hands was flexible as we had to keep an aide in our home for a few extra days past the contracted date due to unforeseen circumstances. A tremendous resource to my father in his last days.
Assisting Hands Home Care provided a wonderful service to our family. Our 99 year old mother was able to stay in her home because of their 24/7 services. The caregivers were compassionate, flexible, reliable and vigilante. Highly recommended.
When we needed experienced, trustworthy and reliable "in-home care" for our loved one, Assisting Hands came highly recommended to me by an elder care facility, which had years of experience with Assisting Hands Home Care of Palm Beach County. I was told, "Marina and her team are the best. You cannot go wrong." Within a few days, we had a very compassionate and experienced in-home health aid caring for our loved one. With our loved one needing 24/7 care, our loved one was under the care of additional in-home health care aids from Assisting Hands, and each person was as kind, compassionate and reassuring as the other in-home health caregivers towards my family member. For that and so much more, I am forever grateful that Assisting Hands of Palm Beach was referred to us. Thank you, Marina and staff!!
I engaged Assisting Hands to stay with my wife (who has dementia) in the hotel while I went diving. Not only was I happy with the caregivers so was my wife. In addition the hotel staff commented on how attentive the caregivers were to my wife and how comfortable my wife was with them. This was an experiment to see if I could have some "me time" and still have my wife cared for. I'm so happy I could cry.
The Care Givers that worked with me were very good and very nice, they made me feel like they were a part of my family!
Assisting Hands provided my mother-in-law with excellent care. The staff and management were very involved, professional and caring. We used the service for approximately two months and would not hesitate recommending them. Marina, the owner, was very involved and made sure our needs were met.
Assisting Hands is the most incredible group of caring, compassionate and trained caregivers. Our mom was hospitalized on Thanksgiving and from the first call to each and every day, the care givers and the management team have been incredible! They are professional, but more importantly they care deeply for their patients and take extraordinary care. We are blessed to have found such an amazing team!
Assisting Hands took care of my aunt for about a year, until she moved to a memory care facility. Marina and her staff are professional, accommodating, but most of all, compassionate. Their prompt focus and action was a key attribute for me, since I was coordinating my loved ones care from out of state. They were very attentive in successfully matching a caregiver to my aunt’s needs. I would highly recommend Assisting Hands!!!
Assisting Hands helped us in a time of dire need for overnight nursing care for my mother. Released from a rehabilitation hospital, she needed overnight assistance immediately, and Assisting Hands was a Godsend. The office manager, Verna, was so caring and thoughtful, she walked us through the process and provided us with a wonderful caretaker, Cassandra. My mother immediately felt comfort in knowing someone was there for her medical needs, and Cassandra took great care of my mother. With Assisting Hands help, my mother recovered quickly in the comfort of her own home. Should the need arise again, Assisting Hands will be our first phone call.
I was so lucky to find Assisting Hands during a time when I needed help with my 91 year old mother who needed live-in support. They immediately jumped on my request to find a great match to provide companionship and other home services. I have returned to them several times to help and each time, they were efficient, responsive, and sensitive to my mother's needs. I cannot thank Verna enough for her kindness and consideration.
Assisting Hands Palm Beach I can highly recommend Assisting Hands. We needed to organize care for my dad at very short notice and they were so helpful, flexible and accommodating. My 5-star review is based on the following: excellent service - always available to speak (no recorded messages etc) caring - Assisting Hands did a great job matching the carer to my dad's needs and personality flexibility - organised at very short notice and likewise ended at short notice (as these situations often do) - they were actually happy I was able to find a long term solutions for my parents needs Helpful - my initial meeting with Marina was so useful - she was very good with my dad and generous with her time and gave us practical advice on many matters including insurance Friendly - Verna always seemed happy to hear from me and spoke to me with genuine warmth and concern
My friend in his 80s needed extra care in independent living at Devonshire and contacted Assisting Hands Palm Beach. Thank God he did! He and I were close for 12 years, but with COVID imposing isolation there and where I lived, it was nearly impossible to visit him for nearly a year. However, I did in November and December of 2020 when things opened up some. I met his aides Laurie and Kristy. They were with him from 8 am to 8 pm 7 days a week. I was so impressed with the excellent care they gave him. In April of this year, my friend had to go to the hospital and had to remain there for 32 days, at which time he passed away on May 4th. His family wanted Assisting Hands to be with him during his hospitalization. I visited him in ICU 3 times and observed Kristy taking excellent care of him - his every need! Even nurses in ICU cannot give a patient continuous care. Kristy was there every day from 7 am to 7 pm or when they made her leave. I was astounded at all she did for him every minute and she made him feel so comfortable being with her in his last days. He could not talk from being intubated but she always seemed to know what he wanted. Having had this experience, I have resolved that at my age of 75 now, whenever I need extra help I will call Assisting Hands, and I will tell others to do the same, whether for short respite care or during hospitalization. I lost my friend, but I found an invaluable resource for my future. God bless this organization and its fine workers. Gail Tyndall, Jupiter
Assisting Hands Home Care is, THE BEST home care agency I have ever worked with. Marina Ramirez is both caring and compassionate, striving to provide the care your loved one needs and wants. The aides are also caring and compassionate, going well above and beyond what you might expect or even hope for! The entire organization works hard to keep you informed and will work closely with you to align your needs and desires with the assistance they provide. They have taken wonderful care of my mother for over two years. I wholeheartedly recommend Assisting Hands for you home care needs.
Assisting Hands - Palm Beach I had the pleasure of finding this wonderful professional caring agency, from their management directed by Miss Marina to the accounting office managed by Miss Vernna and the wonderful Rose who takes calls after hours it is a 10 and 1/2 5 star winner. How friendly, it is like dealing with a loving family. I would use this agency again and again in a heartbeat!!
When my father passed unexpectedly last June, my mother, who had been married to him for sixty years, not only lost her life-long companion but her care giver as well. Mom struggled to walk and bathe due to back problems and had trouble keeping track of her medications. She could no longer drive and had many appointments. I was living in Charlotte NC at the time and knew immediately she would need in-home care. Assisting Hands was able to quickly assess my mother’s needs and put in place care high quality care givers on a schedule she required. Not only were they well trained, they were great companions to my mother as well. Each is able to take her to her appointments, cook and serve her meals, help her bathe and dress, and handle household chores. This allows my mother to conserve her strength and her care givers walk outside with her each day. The peace of mind this has given me in this trying time has been priceless. I know my mother is in good hands and has able to stay in her home during this very difficult transition and during a scary time with COVID-19. Assisting Hands has a nurse that is able to handle all the medicine to ensure my mother gets the right dose of all her prescriptions at the right time. Marina, the owner, is always just a phone call away and ready to help. I cannot recommend Assisting Hands highly enough if you have a loved one who needs customized in-home care.
Everyone was so accommodating to our needs. Many times I found it necessary to call for extra help and someone always came.Our primary caregiver was awesome. She was like a second right hand. She knew exactly what needed to be done and did it!
Assisting Hands has been amazing to work with. In our initial interactions on our father's need for care, their approach was to gather information and use that to make recommendations but it is all done on a timetable that we felt good about. Their passion and commitment for delivering quality care is present with everyone in the organization. Their level of personalized service is outstanding and reassuring to families with elderly parents. The two in-home caregivers who take care of our father are a joy to work with and exceptionally helpful. They know their profession and worked very hard to make our father comfortable with his need for 24 hour care and the changes that come with that. They have earned our trust and we could not be happier we found them.
"Assisting Hands aides are very compassionate considerate and efficient. Try have been caring for me for several months now and I am absolutely thrilled with their care."
The entire organization is truly the best! It was so easy to communicate with them, handle billing and payments with our insurance etc. Best of all my Dad loved his Caregiver and I felt he was in great hands. I would highly recommend them as they made my life very easy during this difficult process.
My cousin needed a great deal of help and Assisting Hands was on the job very quickly. The staff was very good with my cousin who was in dire need. The staff and management made sure I knew my cousin would be well looked after, which gave me great peace of mind. I recommend them to anybody that needs full or part time help with a loved one.
Assisting Hands has been an outstanding feature of our home healthcare reality. The home-health aide who works for us is excellent. She is trustworthy, a team player with members of the family and medical staff, responsive, kind, not lazy, and high functioning. The staff answers phones calls and questions quickly and professionally. They work effectively with our insurance agency. I wholeheartedly recommend Assisting Hands as a top-shelf home healthcare agency.
Assisting hands is wonderful place to find a caring, dependable, and knowledgeable person to be with your loved one. They take care of them, they help them, they are reliable and trustworthy. I was lucky enough to find Assisting Hands and could not recommend them more highly. They will bend over backwards to try and help with whatever situation you have. They are always available and respond quickly to any requests. Really happy with their service!!
I know the home care agency owner for her strong work ethics, highly recommended for seniors or adults with disabilities who need non-medical home care services in West Palm Beach, North Palm Beach and Palm Beach Gardens area
I recommend this place. Highly professional and compassionate. They do help at the 'not so good' moments in life. My father loves his caregiver and I can see some improvement in his behavior. I appreciate all you do for our family. Your service definitely alleviate a heavy load. We are blessed to have you.
I couldn’t do it without them. They have culturally sensitive staff that genuinely care, they are able to keep her safe and well attended to.
Assisted hands have been extremely helpful to my family for many yeas assisting both my mother and father through very difficult times. Marina and the entire staff have been excellent.
I am writing to you to acknowledge the special care provided to my father (P. D.) by one of your care givers, Gus on Friday, 27 September 2019. The kind and emotional support was certainly extended to me and my family during such a difficult time for us. The level of care and empathy was above and beyond, exceeding our expectations. Sadly, my father passed away the following day. I would like for you to pass on my sincere thanks to Gus for his incredible support to our family on what was one of the most difficult times in our life. I have enclosed a little note for him, and would much appreciate if it could passed on to him at your convenience.
For over a year, we have had 3 sweet and kind caregivers. I feel more comfortable with out moms helpers. They help us feel safer, less overwhelmed, more independent and healthier.
An honest caring company. When my father needed care, Assisting Hands Home Care was top notch.
I highly recommend this agency! Marina and her staff are caring, creative, and reassurring in helping me manage my mom from across the country.
With its high standards, a staff committed to meeting every need with excellence, agility and compassion, it's dedicated, professional and knowledgeable and kind caregivers, Assisting Hands has supported my entire family through its most difficult times as my mother's care requirements continue to grow. I am grateful I found Assisting Hands and you will be too.
Assisting Hands Palm Beach is a responsive, caring and professional age cy.
Assisting Hands has been great to deal with and been very attentive. I would have no problem to highly recommend them.
A message from my mom....... About 8 months ago I realized I needed to get help. My husband was into his 10th year of Alzheimer. After interviewing a few care-giving agencies, I decided on Assisting Hands. I felt Marina was not only professional, but she also really understood the qualities we needed in a caregiver. Ivonne has been with us for about seven months and she definitely fits our needs. We sincerely appreciate Marina, Ivonne and the staff for their help and guidance! ~ Maria, Lake Worth
Assisting Hands has been most helpful with my mother who, though she remains autonomous, does need help with certain day to day items. Assisting Hands considered my mother's specific needs and personality and arranged for a lovely individual to help her. She has been terrific and my mother is very happy.
From our first interaction with the owner and staff of Assisting Hands in West Palm Beach, we felt their desire to meet our particular needs in the care of our aging parent with limited mobility. They understood that she wished to stay in her home and wanted her own high standards of housekeeping and care maintained. Assisting Hands worked with the family to put in place the very best caregivers possible for our parent. The love, professionalism, dependability, and attention to detail shown by the caregivers and the staff was beyond our highest expectations. Communication was consistent, courteous, and excellent. Our family--living and working at some distance from our parent-- felt supported. Our parent felt comforted, loved, cared for, and secure in her own home, as we had hoped. Assisting Hands became an extension of our family.
Steve Behrens recommends Assisting Hands Palm Beach "A special thanks to Marina Ramirez & Verna Wagner who are part of a dedicated and highly professional team at Assisting Hands. With great compassion, kindness and love they have paid attention to the details surrounding my mom's care for several years now and have not dropped the ball like other agencies we have also used. They have even been able to fill spots when aide's from the other agencies had to cancel last minute on us. They have earned our trust to be the one we have chosen to work with exclusively. It's such a comfort to know that good people with integrity are on our side in taking care of our mother. We are so grateful for Assisting Hands."
Thank you for exceeding our expectations in caring for our brain injured son. Staff members have shown sincere compassion and efficient professionalism in all matters. Our family is grateful for all that has been done to make our son comfortable and content. Best wishes to Assisting Hands Palm Beach!
Assisting Hands of Palm Beach In seeking the right individual to spend time with our brain injured son, Assisting Hands of Palm Beach has provided the much needed home care that exceeded our expectations. A special thanks to Marina Ramirez and Dan Scanlan for their efficient attention and professional performance in all matters. Your compassion and concern shown to our family by all of the staff at Assisting Hands Palm Beach is gratefully appreciated by our family. Thank you!
The best agency I’ve experienced! Very professional, caring and compassionate! The best agency I’ve experienced! Thank you Rita and Diana!
We were exceptionally pleased with the care Assisting Hands gave our family. Our caregiver was attentive, polite and responsible. She helped in everything we needed doing and even anticipated that which I hadn't thought of yet! The staff was also caring and responsible. The stayed on top of paperwork, scheduling and home visits; no one dropped the ball. After a short time our caregiver felt like part of the family - trustworthy, honest, and responsible. They made our snow birding so much less stressful and more enjoyable.
Assisting Hands to the Rescue Assisting Hands came to my mom's (and my!) rescue on very short notice. Since then, we have settled into a reliable routine with aides who are warm, caring and extremely helpful. I am able to coordinate with their helpful office staff from across the country! I wholeheartedly recommend Assisting Hands to care for you and your loved ones. (Five stars!)
I am a current client of this provider They are very professional in the office. They are responsive and have sent good people. They take care of my mom so that I do not have to be here.
My wife had an accident and was hospitalized and needed surgery for a broken ankle. I contacted Assisting Hands and the owner, Marina Ramirez visited us at our house that day and within an hour we had a homecare giver who was terrific for the three months of her service. I highly recommend Assisting Hands Homecare to anyone who needs it. They are professional and compassionate in carrying out their duties.
Courteous, professional, reliable, these are a few of the adjectives I can use to describe this well run and caring agency. It is clear that thought goes into how to best serve their clients and this results in well matched and respectful caregivers. This has eased the burden of daily living and has made a tremendous difference in the quality of life for my parents. And their caregiver is someone they look forward to seeing - she is kind, patient and caring and works hard for them!
The team at Assisting Hands has been a huge help for my mom. Mom has been happy with all of the caregivers they have provided, and she says they are all very attentive and caring. I have appreciated the excellent communication with Assisting Hands, and also their flexibility and reliability, as well as -- of course -- their great care for my mom.
The team at Assisting Hands has been a huge help for my mom. Mom has been happy with all of the caregivers they have provided, and she says they are all very attentive and caring. I have appreciated the excellent communication with Assisting Hands, and also their flexibility and reliability, as well as -- of course -- their great care for my mom.
Great team to work with and for, they provide excellent customer service to their clients and employees.
They are flexible and also help me when I need something at the last minute.
The staff at Assisting Hands was more then helpful when I needed a caregiver right away for my mother. I highly recommend for anyone looking for home care assistance!!
The staff was most helpful and considerate of all involved. They treated us with the utmost respect and gave the best care possible. They always went out of their way to assist in anything that was needed. If it weren't for assisting hands the process would have been impossible. We highly recommend them to any family considering working with them.
What I like about the caregiver is that she is kind, patient, reliable and shows good work ethic.
The caregivers think of things in advance that should be done and do them without me having to tell them. It makes me feel safe.
The women provided by Assisting Hands have been superb. They are not only caring and helpful, but also good company. There is nothing that I asked of them that wasn't done in a snap with a smile. OUTSTANDING...and I had four sides each week, but each one was as accommodating as the orhers
Assisting Hands- Marina Ramirez, is such a great help! As my moms health declined, she kept me apprised of her changes and stayed in touch even while my mom was the hospital. My mom loved her caregivers as they were always friendly and kind 🙂
Assisting Hands is an exceptional agency that made the effort to get to know me and my needs and provide a caregiver who is an excellent match. Teaira is reliable, supportive, caring and efficient and has added greatly to the quality of my life. I highly recommend Assisting Hands. Priscilla Barton, Lantana, Fl
My family has had a very positive experience with Assisting Hands. Our family is scattered all over the country and my aunt lives down in Florida. She's at that point in life where she needs a little assistance and focused attention to maintain her independent living.
I would highly recommend Assisting Hands My parents (ages 87 and 81) recently changed their residence from the Northeast to Palm Beach County,Florida. I knew it would be impossible for me to piece together all of their health care and home needs on my own (I live in Miami) so I reached out to Assisting Hands. I couldn’t have asked for a more seamless transition thanks to Marina. My parents (who are notoriously hard to please) were extremely happy with the care they received. Marina and her colleagues are caring, compassionate and flexible. This resource is invaluable for people challenged with balancing care for their own children, parents and a career. I would highly recommend Assisting Hands to anyone seeking in-home care for their elderly parents.
Great working Great working with Marina, always very responsive and attentive!
I recently met Marina Ramirez at a business meeting. When Ms. Ramirez spoke about what her company does, it made me realize that I have a friend that could benefit from her services. I gave Ms. Ramirez a referral. Needless to say, I followed through by contacting my friend and found out that she was already in contact with Assisting Hands and she went ON and ON and ON about how great Ms. Ramirez and her company are. Wow! Now that’s testimonial (about) caliber of business.
Assisting Hands home care was exactly that “assisting hands” just when we needed it most. From our initial interview with Marina (owner) on a Sunday at our convenience, to the competent, capable and loving caregivers she supplied to make my dear mothers last months, weeks and days as comfortable and dignity filled as possible. Marina and her staff gave our family the peace of mind that was crucial. They were available to us immediately whenever a concern or change needed to be made. I would rate Assisting Hands as #1 choice for the care of someone you love. You can count on them to be there and genuinely care!
I would like to recommend Assisting Hands as a first rate agency. They were there for us and really took care of my family. The entire staff is very nice and caring. We appreciated their communication and leadership by Marina the owner and Kathie the nurse.
Assisting Hands is a superior provider of services to those in need of in home care. They looked after my mother while she was able to live at home, kept me informed of my mothers situation at all times and made helpful recommendations. This was greatly appreciated and not something that was done with a different provider. Even the long term care insurance company was impressed with how quick and thorough and credentialed the agency was, which made reimbursement a non issue. I would not hesitate to recommend this provider.
I got in touch with Assisting Hands, and from my first phone call until my mom passed away, Marina has been available to me 7 days a week. My family and I needed someone to stay at mom’s bedside in the hospital and hospice. The caregivers that were provided were compassionate and tender. We felt at ease knowing they would be with mom when we weren’t there. Using Assisting Hands was the best decision we could have made. We recommend them wholeheartedly. We don’t know what we would have done without them. Marina was such a comforting support when I needed someone the most. I will never forget her kindness.
My mother lives in the West Palm Beach area, and recently had an immediate need for permanent, around the clock, in-home care. I flew down from NY on a Monday and within 24 hours, while others told me I’d need to wait til Thursday before they could “assess the need”, Assisting Hands’ Marina Ramirez was already “addressing the need”! Marina assured me that no matter what the obstacle, my mother would get the care she needed, and she and her caring staff delivered many times over! Beyond the actual care, Marina, seeing the difficult time I had in front of me trying to run a million errands in a limited period of time, volunteered time again to take time out of her own busy schedule to literally shop for blankets and linen and towels for my mother, arrange for cleaning crews, bring in groceries, recommend appropriate new beds, you name it! Marina was the angel that we needed at a moment of real crisis, and she treated my mother and I like we were her only customers in the world, and more importantly like we were her oldest and dearest friends! I will never forget the care and compassion and support that Marina gave us when we needed it most, and I can’t imagine there’s a better person in the business to call on should you ever need her services.
I highly recommend Assisting Hands Home Care for their excellent service and professionally trained staff. They have provided us with the most competent and reliable caregivers who are well trained, skilled and capable. I have been a client for the past year and they have provided my husband and myself with the best service we have ever had from any health care company. I recommend Assisting Hands Home Care to anyone who is looking for a caregiver for their loves ones.
On October 1, 2016 my Mom and best friend passed away. For the past 3 years she lived with my husband and me. A friend recommended Assisted Hands to help me. Without their devoted staff, and caring helpers my experience would have been a lot harder. They treated my Mom as if she were their Mom. I can’t thank the entire staff enough for all they have done. You are an amazing group of people
Antigone Just a quick, overdue note to say Thank you, thank you, thank you. Once again, you have exceeded our hopes and expectations with the diligent dedicated professionals you have assigned to the care of my mom. Mary is a hero and a saint, and Merisea is wonderful. Both are kind, patient and observant, and are making a difficult time so much easier.
Antigone B I just wanted to drop a line to tell you that while the time since my Mom’s hospitalization last month has been among the most difficult of my family’s life, it is thanks to Assisting Hands that it has also been a time when we have met and continued to have the pleasure of knowing the most conscientious, caring, committed, kind and skilled individuals it has been my privilege to be near. Your ability and willingness to work the magic of making them appear, one after another, on short notice beginning the Friday following Thanksgiving when an ambulance took my mother to the hospital, and ensuring she had a caregiver by her side to listen to her when she was frightened, soothe her in the jarring, glaring din and disruption of that setting, and provide skilled care as she begins to recover at home, has lightened our family’s burden beyond measure. In addition to the highest standards of professionalism, all have treated her with respect, dignity, consideration and understanding that makes me feel they know her. Lisa, Merisea, Rose, Katy, Jeanine, Sharon, Dee, Demetria, Barbara (my sister and I have taken turns by Mom’s side, so if I left out a name, please add it and let me know) — “I am in awe of them,” my sister said the other day. “All of them.” Thank you again for bringing them into our lives, and for everything you’ve done to make her challenging time so much easier.
The Assisting Hands team were exactly what I needed when caring for my husband in a very demanding time. Marina was extremely compassionate and caring and provided me with the care givers who best fit my very specific needs. They were responsible, extremely helpful and diligent in every detail and interaction. Most of all, Assisting Hands provided the much needed peace of mind that my husband was in caring hands who understood his needs. Thank you, Marina and team!
One of the hardest challenges is to be an out of state caregiver, But with the assistance of Assisting Hands I was able to sleep at night. Both management and staff are compassionate & caring. I would highly recommend them.
Susan B W, Miami, FL In a difficult time, Assisting Hands delivered caring, highly competent, timely help. Marina, the owner, arrived upon a moments notice, assessed the situation and delivered within hours the assistance needed. The aides were knowledgeable and attentive, willing and available to go the extra mile and provide what was needed, even if not asked for. The office staff was always available to answer questions and accommodate changes. My parents felt I was taking loving care of them even when I wasn’t there because Marina and her staff were there. I can’t imagine a more excellent service. Assisting Hands is everything I needed.
Always Available My caregiver is always on time and is always available to do the things I need.
Cynthia Knight, Connecticut Marina and her team have been very reliable and keep me informed which is very important as I live in the Northeast. I recommend Assisting Hands for anyone needing to provide care for a loved one.
Fredric S, West Palm Beach, FL Several months ago I had reason to use the services of Assisting Hands. Since I preferred to use our own vehicle which is a Ford Explorer, Assisting Hands supplied a qualified aide to do the driving. The aide was not only competent as a driver of a large vehicle but was very conscientious to my well being. I greatly appreciate these services and highly recommend Assisting Hands to anyone needing help.
Assisting Hands came to our family at a time when we needed them the most. Marina and her team are very professional, caring and trustworthy. Having a companion with my mom to help take her to doctor appointments, take her grocery shopping and stay with her during the day, gave me piece of mind that my mom was always in good hands. I appreciate all that Assisting Hands did for our family when we needed them the most. Thank you Marina and team!!! Hope
Patient and Loving The caregivers care for my mother. They are patient and loving. They are efficient and sweet.
Had a great experience with assisting hands and their wonderful staff. From the owner down to the aides I couldn't have asked for more. I needed assistance for my father when it got too much for him to keep up with every day needs. Even though I was 1300 miles away I always felt everything was ok. Thank you marina.
We couldn’t have asked for better caregivers. They go over and above.
The caregiver helps me in and out of the car, and does a lot of things to help me. I’m lucky to have her.
The caregiver always arrives on time and works the entire time she is there. My parents are very impressed.
We haven’t had a single miss on the caregivers that been coming. The caregivers are excellent.
They’re very good at selecting the correct caregiver, and the caregivers are very well trained and they deliver a great service.
We interviewed a few different places and I liked the personality of the lady who runs Assisting Hands and her no-nonsense attitude. I clicked with her.