Non-Medical
Home Health Care

Assisting Hands serves Dallas and the surrounding North Texas communities from its office at 6600 Lyndon B Johnson Fwy #188, Dallas, TX 75240. The service area includes Preston Hollow, Addison, Carrollton, Coppell, Downtown Dallas, Deep Ellum, Farmers Branch, Highland Park, Irving, Lake Highlands, Lakewood, Las Colinas, Oak Lawn, University Park, Uptown, Richardson, and Fort Worth. Call (214) 760-6944 to confirm coverage for your ZIP code.

Assisting Hands Preston Hollow accepts private pay, long-term care insurance, and VA benefits for eligible veterans and surviving spouses. The care team helps families review their long-term care policy, handle claim paperwork, and determine which veteran benefits they qualify for. If you have another funding source in mind, call the office at (214) 760-6944 and the team will let you know whether it can be accommodated.

It depends on the need. Cost is based on how many hours of care are scheduled each week and the level of assistance required, so Assisting Hands provides a free, no-obligation quote after an in-home assessment. If you have long-term care insurance or veteran benefits, the care team will help you apply them toward the cost. Call (214) 760-6944 and we can quote your situation.

In most cases Assisting Hands can begin care within 24 to 48 hours of the free in-home assessment, and faster in urgent situations such as a hospital discharge. Call (214) 760-6944 to schedule the assessment. A care coordinator confirms caregiver availability, builds the care plan, and matches a caregiver to the client's needs, schedule, and routine.

Give us a call at (214) 760-6944 to schedule a free in-home assessment. A care coordinator visits the home, reviews daily needs, health history, medications, and home safety, answers questions about cost and payment, and builds a custom care plan. There is no cost and no obligation for the assessment, and care can usually begin within a day or two.

Assisting Hands provides non-emergency transportation as part of an in-home care plan, not as a standalone ride service. A caregiver already on the client's schedule can drive them to medical appointments, therapy, the pharmacy, the grocery store, church, and errands, and stay with them throughout. Call (214) 760-6944 to build transportation into a care plan.

All Assisting Hands caregivers are employees of the agency, not freelancers or independent contractors. They are licensed, bonded, and insured, and background-screened before placement. The agency manages payroll, taxes, supervision, and scheduling, and sends a qualified replacement caregiver when the regular caregiver is unavailable, so the family is never left without coverage.

Assisting Hands offers hourly care for a few hours at a time, overnight caregivers, 24-hour care with rotating shifts, and live-in care. Families can schedule anywhere from a few hours a week up to around-the-clock coverage, seven days a week including weekends and holidays. Schedules are reviewed and adjusted as the client's needs change.

Assisting Hands Preston Hollow provides personal care and companionship, senior and elderly care, Alzheimer's and dementia care, Parkinson's home care, 24-hour and live-in care, overnight home care, post-hospitalization and after-surgery care, hospice home care support, fall prevention, respite care for family caregivers, veteran home care, and senior alert systems.

Standard Medicare does not pay for non-medical home care such as bathing assistance, meal preparation, housekeeping, transportation, or companionship. Medicare covers intermittent skilled nursing and therapy ordered by a physician. Dallas families most often pay through private pay, long-term care insurance, or VA benefits. Call (214) 760-6944 and Assisting Hands will help you review your options.

Yes. Assisting Hands works with veterans and surviving spouses in the Dallas area to apply VA benefits toward in-home care, and veteran home care is one of the agency's core services. The care team helps families determine eligibility and coordinate the benefit with a care plan. Call (214) 760-6944 to find out what you may qualify for.

Yes. The in-home assessment is free and carries no obligation. A care coordinator meets the family at home, evaluates needs and home safety, explains services, payment options, and cost, and provides a care plan and a quote. Call (214) 760-6944 to schedule one.

Non-medical home care, which is what Assisting Hands provides, is assistance with daily living: bathing, dressing, meals, medication reminders, housekeeping, transportation, and companionship. Home health care is skilled clinical service such as nursing, wound care, and physical therapy, ordered by a physician and delivered by a licensed clinician. Many families use both at the same time.

After the free in-home assessment, Assisting Hands matches a caregiver based on the client's care needs, schedule, and personality. Families can request a different caregiver at any time if the fit is not right. Because caregivers are agency employees, Assisting Hands can rematch or substitute without the family having to find and vet someone new.